Again thanks to everybody for the knowledgeable and prescriptive posts.
Yes it was the CEC that I called and first talked to Dawn who later referred me to Nicole Morris the case worker.
I made an appointment with the dealer (Rudy Luther Toyota) to have the frame inspected last week. Before the service representative Jeremy (not a technician) just went up to the truck in the entrance bay and immediately looked up under where the leaf spring attaches and put his finger thru a hole on the inside of the frame. No need to proceed from there.
Yesterday I went to the Toyota site and entered my VIN number and information and was able to view my service history. It turns out the truck was in one more time than I thought for "Misc repairs" in 2007 however when I clicked on the details I got a message stating that the data bank was not available and to try later.
And I do agree that any contact with the dealer or Toyota should always be professional and not include hostility. Keeping your emotions under control is
I've also identified an attorney office that specializes in Minnesota vehicle issues. It seems a lot of their work is to do with lemon laws however I filled out a form with them and my case is under evaluation. The outcome of that and my scheduled meeting next week with the Rudy Luther service manager may determine my will to fight.
I'll for sure contunue to keep the board updated.