Why is there so much hesitation from Toyota and the dealerships to get this done? I called the 800 number first - they said they didnt have any information about the TSB on the leaf springs. That the techs get information and its not always passed on to the information desk at Toyota (Seriously??? - That was such a line of BS!)...that I had to call the dealership directly (This was 1-800-331-4331 -Toyota Corp - Main Service number). Not very helpful! - Seemed that they were passing the buck in a big way.
Then I called the local dealership - The service manager wanted set up an appointment to inspect the truck - 2010 DC TRD sport Pre-Runner. Before I went, I printed up the 18 page TSB to bring with me. I told them that I was towing and hauling and the rear really sags. I told my friend about this problem and he told me about the TSB and to take it in. (I felt like I had to BS or lie or something.) They service guy drove it around back - Did nothing to it for 45 minutes as I followed and stayed with the truck. After saying I would leave the truck there and for him to call me when its ready - Plus I need a courtesy ride back to my work...They drove it up to the front after I was hanging out at the service counter. He said he will order the parts and call me in a few days. He seemed sorta pissed and rude.
Why are they all upset about this??