Ok, So I put a deposit down on a Tacoma I was looking for back in February.
These are the options I was after.
(7593) Tacoma Double Cab V6 (6-speed Manual Transmission)
Timberland Mica exterior with Grey interior
(OF) Off-Road Package with JBL Audio System
(TO) Towing Package
(RL) Daytime Running Lights
(37) TRD Exhaust
Well after a couple months I was told there were no more 2010’s being made because of the plant moving, but if I was willing to wait the 2011’s would be available soon.
I said fine. That is the truck I want, and can wait another couple months for it.
I called my salesman in July to find out the status and was told that they haven’t made any Tacomas with the 6-speen Manuals yet, and were going to start production of them in Mid-August.
I called in late August and was told they would be checking with their Regional Manager who placed the order to find the status.
I didn’t hear back, so I called again and was told that they only made one (7593) 6-Speed Manual DC Tacoma and they couldn’t equip it with the (OF) package and it was sent to Washington State.
Then he told me they weren’t making any more 6-speed Tacoma’s for the 2011 model year….
Also said that they can’t place an order direct from the factory.
Rather they are limited to what shows up at the port, and then they can request it be shipped to them rather than another dealer…
I checked online today, and found numerous (7593) 6-Speed DC trucks in other area’s of the country in Dealers inventory. I even called to verify with them that they were 7593’s, and not misrepresented on their website.
According to Toyota’s Website the options I selected are available on 2011 Tacoma’s.
I called their 800 Customer Service number and they said if it’s listed on the site, then it can be build.
They said I could lodge a complaint with them, but offered no more help than that.
I don’t understand why these options can’t be sent to the factory so they know what truck to build…
I’m not after a complaint. I just want the Tacoma with the options I ordered
I don’t know where to go from here.
Asking for any help, or anyone to contact since my Dealer doesn’t seem to care.
BTW, I went to three other dealers and none were willing to even place an order, or even search for a truck.
Any help with this would be greatly appreciated.
Thanks in advance,