Great Stories and responses. I am glad to know that it is okay to get in the pit and watch them change your oil. The Jiffy Lube I went to has all sorts of tools and stuff blocking the view from the waiting area to the pit. I now realize why they might do this. I did try and watch them once by taking a fake cell phone call outside and I just paced the front. I never did see them change the filter. Thats why I asked all you great TW members if I could change my own oil. I would say in general I have had good experiences.
They love to sell you things you dont need or I caught them 3 times trying to get me to pay for things they said Toyota said I should do. The first time I just said no and checked my manual. Of course it wasnt needed for another 5,000 miles. Same thing happened again twice but I had looked up what Toyota recommended be done before I walked in. They also said that my truck has no cabin air filter
, which it does as ive changed it many times, also said they couldnt rotate my tire b/c the lift only lifts 4,000 lbs. well my manual says my truck is 3,800 so Im sure it was fine. Im still glad I didnt have them do it.
It all comes down to having a good relationship with you mechanic. Going there and establishing they do a good job. My problem is my ace mechanic is so damn busy that I save him for when I need a tow truck. Guess everyone in town knows he rocks.