Over the last few months, I have been battling with Toyota to get this issue fixed:
Two days ago, I dropped off my truck again as they were putting in a new transmission. They apparently park the vehicles out in the parking lot overnight. I then had a loaner/rental given to me (third time now) and took it home. Last night, the DFW area took some very bad storms, including baseball size hail that hit my home. The rental was out in my driveway, took damage and I am ultimately responsible for this.
My truck was at the dealership. Late last night, I emailed with the service manager and my service rep. I asked for a quick status check of my truck for damages. Why? Because the same storm that hit my home traveled towards that dealership, ultimately pounding and damaging 70% of their inventory. It wasn't until I actually asked a second time in the middle of the day that my truck be checked and sure enough there was damage.
With me already having to claim the rental on my insurance, who is responsible for the damage to my truck? I will NOT be claiming two vehicles on my insurance. After 2 months of having my truck in and out of the dealership for repairs, I find that Toyota should have some responsibility in this as well.
Where do I go from here? The reason I am on here tonight is because I apparently do get to pickup my truck tomorrow. Any help would be greatly appreciated!