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Question about rear TSB

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Old 07-30-2011, 11:03 AM   #1
TacoDawgs [OP] TacoDawgs is offline
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Question about rear TSB

So I got the rear TSB done today on my '08 Double Cab Off Road and I'm a bit confused. From everything I've read on this forum the rear TSB changed the leaf pack from 3 to 4. So at the dealership (which is an obnoxious hour and a half away from where I live) I checked and I still only have 3, granted they are brand new. So I went and asked the service assistant if I got the 4 leaf or 3 leaf pack and she said they replaced it with a beefier 3 leaf pack. Supposedly these leaves are thicker than the stock ones. Has anyone else seen this? Is this the new way of doing the rear TSB? Or did I just get the same rear leaves just newer ones? I wouldn't think I'd get taken for a ride when they are doing free work under warranty but who knows.
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Old 07-30-2011, 11:06 AM   #2
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Is it 2 leaves with an overload? or 3 leaves with an overload? The TSB should be 3 with an overload.
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Old 07-30-2011, 11:07 AM   #3
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Compare them to the old 3 leaf pack, you can request parts back that they took off. If you ask, they have to give them to you.

IMO you got jobbed.
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Old 07-30-2011, 11:21 AM   #4
TacoDawgs [OP] TacoDawgs is offline
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It is 2 with an overload. This really pisses me off. Cause I went to get this TSB done last week and they ordered the wrong parts. So I had to go back today. Again the damn dealership is 1.5 hours away from my house.
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Old 07-30-2011, 11:37 AM   #5
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Ya that's sucks dude. I would call Toyota customer service and file a complaint at least, then I would take it to another dealer
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Old 07-30-2011, 11:39 AM   #6
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Yeah they fucked you. Don't even bother going back. The TSB pack sucks.
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Old 07-30-2011, 11:50 AM   #7
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Yep... don't settle for that. I got the TSB and they are 3 with an overload. They are definitely not a long term solution. I'll give my TSB leaf packs a couple years and then they are history.
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Old 07-30-2011, 12:46 PM   #8
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So I talked to the service adviser I've been dealing with and she said she'd look into it and get back with me next week. I don't think I've been this pissed in a long time. What do yall think I can get out of this whole thing? If I DO go back to this dealership I want something out of it. What about having it completed at a different, closer dealership (30 minutes away)? Though I've heard once a service is started at a dealership it can't be transferred to another. What do yall think? Thanks for the help with this.
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