Originally Posted by Warhorseforever
I wouldn't go back to a carmax... over heard the dealer ask my parents what our budget was they said around 10g. The man laughed in their faces and said "We ain't got nothing like that here" my dad shook his hand and we rode off. Needless to say we won't be going back to one any time soon around here.
Poor judgement on the salesman's part, yes. A bad mark for the company and a reason to ward potential customers away, no.
I don't want to start an argument but I have to state the facts here.
1) You wanted a truck/SUV
2) Your budget was 10K
3) From my research the only ~10k *vehicle* you'll find at a CarMax would be a higher mileage compact (Dodge Neon etc) or an older, higher mileage family car (Van etc).
3) I would expect a salesman to give a chuckle at the situation. However, I too would not approve.
Sufficient research was not performed or the standards were too high.
Not really a problem with the franchise.
At any rate, thank you very much for your input. I am hoping that because I have the truck and financing worked out my transaction should be as smooth as possible.
Edit: I'd also like to include that it sounds like the salesman in your situation was young and inexperienced. I have noticed that it seems to be the starting place for aspiring salesman and women.