I am new to the forum and hate to start this way but I need some help right away to deal with a dealer service department and Toyota. I appreciate any help.
I just got my new 2011 Double Cab TRD Off Road back from the shop. It was in for an incessant rattle in the area of the driver's side seat belt adjuster - right in my left just before my first week of driving the back roads around Bishop, CA and Minden/Tahoe, NV. Really stupid dealer service goof - nobody that knew the issue test drove the truck after they replaced the part they suspected rattled. That's not the real problem but it may be an example of what I may have to deal with.
I have filled my truck now only 6 times. Each time it took about 16 gallons and I logged about 250 to 275 a tank. I aparrently wasn't paying attention. Well the last tank went to just the end of the fuel gauge scale and it was on the light for a while. I filled up and it took only a little over 16 gallons. It hit me that no car just gets 275 miles a tank these day so looked at the manual and it says that it takes 21.1 gallons. That left approx. 5 gallons to go! Now at 15 miles a gllon that's 75 and up to 100 miles is possible - on empty!
The shop said that it was normal and that 3 gallons were to remain in reserve. It was 5 gallons left i said - what happened to the other 2? Don't they know math?
So is this normal? Do you all have to fill up at 16 gallons?
I would like to be able to take this to the dealer so if any of you can state what you feel is going on in terms the dealer (and Toyota) can work with it would be greatly appreciated.
Thanks in advance.