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Old 02-02-2012, 10:44 AM   #1
Bfoster133 [OP] Bfoster133 is offline
If i asked my dad for money, He'd knock me out
Bfoster133 is one of the sharper tools in the shedBfoster133 is one of the sharper tools in the shedBfoster133 is one of the sharper tools in the shedBfoster133 is one of the sharper tools in the shedBfoster133 is one of the sharper tools in the shedBfoster133 is one of the sharper tools in the shedBfoster133 is one of the sharper tools in the shedBfoster133 is one of the sharper tools in the shedBfoster133 is one of the sharper tools in the shedBfoster133 is one of the sharper tools in the shedBfoster133 is one of the sharper tools in the shed
 
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Thumbs down Glassworks. F@$&!

Glassworks is the worlds single most difficult company to get a hold of. I mad a order on Monday and they told me it would ship out Tuesday. It's now Thursday I've called many many times within their hours of service and no one answers. Finally I called again today. They answered and said they didn't know where my order was what was happening or any details of it and they would call me back in 15 minutes. Yup no call. No email. Left a few messages. Nothing. And there still not answering.

Customer service = F

/rant
-------------------
keep in mind im a hour north(about 1 day shipping for anything), cant pick up due to 55 hour work week

time line started
1/30/12-order placed ship date 2/1/12
2/1/12-nothing- 500 some odd $$ taken from account
2/2/12-nothing various calls
2/3/12-nothing various calls,answered said shipped 2/1/12
2/4/12-nothing
2/5/12-nothing
2/6/12-nothing, various calls no answer
2/7/12-nothing, various calls no answer
2/8/12-nothing various calls no answer, sent email
2/9/12- nothing, no call from ups like promised
2/10/12- nothing no phone answer or email answer still
2/11/12-......
2/12/12.....
2/13/12- i call he tells me theyll be here today FOR SURE, i make up outlandish lie about how i need them
2/14/12- nope
2/15/12-RECIEVED
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Old 02-02-2012, 10:46 AM   #2
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dude i have told by many of people even vendors that carry their products to go to fiberwerx and they are cheaper. i know this does not help the situation but maybe some future advice or if they give you a refund
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Old 02-02-2012, 10:47 AM   #3
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97yota4wd is one of the sharper tools in the shed97yota4wd is one of the sharper tools in the shed97yota4wd is one of the sharper tools in the shed97yota4wd is one of the sharper tools in the shed97yota4wd is one of the sharper tools in the shed97yota4wd is one of the sharper tools in the shed97yota4wd is one of the sharper tools in the shed97yota4wd is one of the sharper tools in the shed97yota4wd is one of the sharper tools in the shed97yota4wd is one of the sharper tools in the shed97yota4wd is one of the sharper tools in the shed
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yeah i heard they blow but their fiberglass is better than fiberwerx IMO
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Old 02-02-2012, 10:48 AM   #4
your TW web developer!
rondog is one of the sharper tools in the shedrondog is one of the sharper tools in the shedrondog is one of the sharper tools in the shedrondog is one of the sharper tools in the shedrondog is one of the sharper tools in the shedrondog is one of the sharper tools in the shedrondog is one of the sharper tools in the shedrondog is one of the sharper tools in the shedrondog is one of the sharper tools in the shedrondog is one of the sharper tools in the shedrondog is one of the sharper tools in the shed
 
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are you picking them up or having them shipped?
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Old 02-02-2012, 10:49 AM   #5
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if you look at their pictures you can tell the design is better and the looks are better comparred to fiberwerx thats for sure.
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Old 02-02-2012, 10:50 AM   #6
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dalesrn is one of the sharper tools in the sheddalesrn is one of the sharper tools in the sheddalesrn is one of the sharper tools in the sheddalesrn is one of the sharper tools in the sheddalesrn is one of the sharper tools in the sheddalesrn is one of the sharper tools in the sheddalesrn is one of the sharper tools in the sheddalesrn is one of the sharper tools in the sheddalesrn is one of the sharper tools in the sheddalesrn is one of the sharper tools in the sheddalesrn is one of the sharper tools in the shed
 
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Quote:
Originally Posted by Bfoster133 View Post
Glassworks is the worlds single most difficult company to get a hold of. I mad a order on Monday and they told me it would ship out Tuesday. It's now Thursday I've called many many times within their hours of service and no one answers. Finally I called again today. They answered and said they didn't know where my order was what was happening or any details of it and they would call me back in 15 minutes. Yup no call. No email. Left a few messages. Nothing. And there still not answering.

Customer service = F

/rant
What did you order?
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Old 02-02-2012, 10:50 AM   #7
Senior Member
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Quote:
Originally Posted by Bfoster133 View Post
I mad a order on Monday and they told me it would ship out Tuesday.

Customer service = F

/rant
looks like he is getting them shipped
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Old 02-02-2012, 10:51 AM   #8
Bfoster133 [OP] Bfoster133 is offline
If i asked my dad for money, He'd knock me out
Bfoster133 is one of the sharper tools in the shedBfoster133 is one of the sharper tools in the shedBfoster133 is one of the sharper tools in the shedBfoster133 is one of the sharper tools in the shedBfoster133 is one of the sharper tools in the shedBfoster133 is one of the sharper tools in the shedBfoster133 is one of the sharper tools in the shedBfoster133 is one of the sharper tools in the shedBfoster133 is one of the sharper tools in the shedBfoster133 is one of the sharper tools in the shedBfoster133 is one of the sharper tools in the shed
 
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I would love a refund. If only to get ahold of them. Last thing I new is to order glass elsewhere only to have glassworks show up after. And shipped but said I'd pick em up if I have to make a new order
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Old 02-02-2012, 10:51 AM   #9
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97yota4wd is one of the sharper tools in the shed97yota4wd is one of the sharper tools in the shed97yota4wd is one of the sharper tools in the shed97yota4wd is one of the sharper tools in the shed97yota4wd is one of the sharper tools in the shed97yota4wd is one of the sharper tools in the shed97yota4wd is one of the sharper tools in the shed97yota4wd is one of the sharper tools in the shed97yota4wd is one of the sharper tools in the shed97yota4wd is one of the sharper tools in the shed97yota4wd is one of the sharper tools in the shed
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http://www.tacomaworld.com/forum/2nd...ited-scam.html

nothing new unfortunatly...
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Old 02-02-2012, 10:52 AM   #10
The Little Truck That Could
Yoytoda is one of the sharper tools in the shedYoytoda is one of the sharper tools in the shedYoytoda is one of the sharper tools in the shedYoytoda is one of the sharper tools in the shedYoytoda is one of the sharper tools in the shedYoytoda is one of the sharper tools in the shedYoytoda is one of the sharper tools in the shedYoytoda is one of the sharper tools in the shedYoytoda is one of the sharper tools in the shedYoytoda is one of the sharper tools in the shedYoytoda is one of the sharper tools in the shed
 
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just drive down and knock on the door/ pick up your items
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Old 02-02-2012, 10:53 AM   #12
your TW web developer!
rondog is one of the sharper tools in the shedrondog is one of the sharper tools in the shedrondog is one of the sharper tools in the shedrondog is one of the sharper tools in the shedrondog is one of the sharper tools in the shedrondog is one of the sharper tools in the shedrondog is one of the sharper tools in the shedrondog is one of the sharper tools in the shedrondog is one of the sharper tools in the shedrondog is one of the sharper tools in the shedrondog is one of the sharper tools in the shed
 
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Quote:
Originally Posted by Yoytoda View Post
just drive down and knock on the door/ pick up your items
+1..thats what I did and you look like you live closer than I do
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Old 02-02-2012, 10:54 AM   #13
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97yota4wd is one of the sharper tools in the shed97yota4wd is one of the sharper tools in the shed97yota4wd is one of the sharper tools in the shed97yota4wd is one of the sharper tools in the shed97yota4wd is one of the sharper tools in the shed97yota4wd is one of the sharper tools in the shed97yota4wd is one of the sharper tools in the shed97yota4wd is one of the sharper tools in the shed97yota4wd is one of the sharper tools in the shed97yota4wd is one of the sharper tools in the shed97yota4wd is one of the sharper tools in the shed
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donkey kick them in the dome after you get your glass.

ps. i had mine picked up from them too
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Old 02-02-2012, 10:59 AM   #14
Bfoster133 [OP] Bfoster133 is offline
If i asked my dad for money, He'd knock me out
Bfoster133 is one of the sharper tools in the shedBfoster133 is one of the sharper tools in the shedBfoster133 is one of the sharper tools in the shedBfoster133 is one of the sharper tools in the shedBfoster133 is one of the sharper tools in the shedBfoster133 is one of the sharper tools in the shedBfoster133 is one of the sharper tools in the shedBfoster133 is one of the sharper tools in the shedBfoster133 is one of the sharper tools in the shedBfoster133 is one of the sharper tools in the shedBfoster133 is one of the sharper tools in the shed
 
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I'm just worried they won't be in stock when I'm down there. Or. Like there phone. No one will be there
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Old 02-02-2012, 11:02 AM   #15
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Sabre is one of the sharper tools in the shedSabre is one of the sharper tools in the shedSabre is one of the sharper tools in the shedSabre is one of the sharper tools in the shedSabre is one of the sharper tools in the shedSabre is one of the sharper tools in the shedSabre is one of the sharper tools in the shedSabre is one of the sharper tools in the shedSabre is one of the sharper tools in the shedSabre is one of the sharper tools in the shedSabre is one of the sharper tools in the shed
 
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Yea u have to pick up glass from them I've been reading on dr and here about there customer service and what not but I would much rather have glassworks than fiberwerx just drive down and check it out if u can

Also another option u might think about

If u do get a refund there is also hanneman and when I called they already had the fenders made ready for pick up in azuza there 175 each so 350
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Old 02-02-2012, 11:11 AM   #17
Bfoster133 [OP] Bfoster133 is offline
If i asked my dad for money, He'd knock me out
Bfoster133 is one of the sharper tools in the shedBfoster133 is one of the sharper tools in the shedBfoster133 is one of the sharper tools in the shedBfoster133 is one of the sharper tools in the shedBfoster133 is one of the sharper tools in the shedBfoster133 is one of the sharper tools in the shedBfoster133 is one of the sharper tools in the shedBfoster133 is one of the sharper tools in the shedBfoster133 is one of the sharper tools in the shedBfoster133 is one of the sharper tools in the shedBfoster133 is one of the sharper tools in the shed
 
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Glassworks just called. Saw my rant. Called right away and said they found my order. Gonna ship out today and he even offered to drop them off to me tomorrow if I wanted to meet up
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Old 02-02-2012, 11:13 AM   #18
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97yota4wd is one of the sharper tools in the shed97yota4wd is one of the sharper tools in the shed97yota4wd is one of the sharper tools in the shed97yota4wd is one of the sharper tools in the shed97yota4wd is one of the sharper tools in the shed97yota4wd is one of the sharper tools in the shed97yota4wd is one of the sharper tools in the shed97yota4wd is one of the sharper tools in the shed97yota4wd is one of the sharper tools in the shed97yota4wd is one of the sharper tools in the shed97yota4wd is one of the sharper tools in the shed
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they saw this thread? are they members on here?

if you guys are looking at this, think about hiring some hot chick to answer the phone all day and do accounting and shit so this stuff doesnt happen.

she HAS to be hot and blonde though.
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Old 02-02-2012, 11:18 AM   #19
Bfoster133 [OP] Bfoster133 is offline
If i asked my dad for money, He'd knock me out
Bfoster133 is one of the sharper tools in the shedBfoster133 is one of the sharper tools in the shedBfoster133 is one of the sharper tools in the shedBfoster133 is one of the sharper tools in the shedBfoster133 is one of the sharper tools in the shedBfoster133 is one of the sharper tools in the shedBfoster133 is one of the sharper tools in the shedBfoster133 is one of the sharper tools in the shedBfoster133 is one of the sharper tools in the shedBfoster133 is one of the sharper tools in the shedBfoster133 is one of the sharper tools in the shed
 
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Not sure if members but hey they saw all the negativity
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Old 02-02-2012, 11:20 AM   #20
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wrxRome is one of the sharper tools in the shedwrxRome is one of the sharper tools in the shedwrxRome is one of the sharper tools in the shedwrxRome is one of the sharper tools in the shedwrxRome is one of the sharper tools in the shedwrxRome is one of the sharper tools in the shedwrxRome is one of the sharper tools in the shedwrxRome is one of the sharper tools in the shedwrxRome is one of the sharper tools in the shedwrxRome is one of the sharper tools in the shedwrxRome is one of the sharper tools in the shed
 
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Quote:
Originally Posted by 97yota4wd View Post
they saw this thread? are they members on here?

if you guys are looking at this, think about hiring some hot chick to answer the phone all day and do accounting and shit so this stuff doesnt happen.

she HAS to be hot and blonde though.
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