'05 Motor Mounts Failed/Failing

[chris4x4]

Originally Posted by colvilletacoma

Also does anyone know if Dana makes the FJ's frame or if they are similar to the tacomas?

Yep. The FJ, Tacoma and Tundra are all made at the same plant.

[colvilletacoma]

alright good to know. I think im gonna have to sign up on the FJcruiser forum and try to get some papers from a certain someone.

[Kooltaco]

Originally Posted by chris4x4

Yep. The FJ, Tacoma and Tundra are all made at the same plant.

No. The FJ's are made in Japan.

[chris4x4]

Originally Posted by Kooltaco

No. The FJ's are made in Japan.

The FJ's may be made in Japan, but the Frames are made by Dana Corp.

Ok. I cant find my info on the FJ frames. I have verified that the Tundra and the Tacoma are indeed made by Dana Corp, but I cant find anything on where the frames for the FJ are made. It seems the FJ is "made" by Hino motors", in Japan for Toyota. Hmmmm.

[sonjay]

It looks to be more of a design flaw as apposed to poor welds. I mean the welds on my truck look like shit, but the ones on the FJ look like good beefy welds, and they didn't fail the frame section around the weld did? I wonder if any Tundra guys are having problems, bigger, heavier engine...

[colvilletacoma]

But it seems like on the Tacoma's its a combination of both. The welds (in my case on my truck) seem to have been way too hot and just weakened the frame. Its almost pefectly cut out, i think the welds held and are still there inside the frame but obviously i dont have x-ray vision so i cant see in there. I have to convince my dad to let us use his truck to get mine back so i can do a quick fix on my truck and get it back on the road.

[timmer]

Originally Posted by SnoBoarder

This guy has Frame Separation/Motor Mount issues on his FJC. Maybe it is the same guy timmer knows? He states that Toyota refuses to warranty it but Toyota R&D wants the frame for analysis so he's getting a frame swap for free. There's some good pics:

Beginning:
http://www.fjcruiserforums.com/forum...-my-frame.html

Same Thread, Post 109, Frame Removed with pic of Motor Mount: (new frame not reinforced)
http://www.fjcruiserforums.com/forum...ml#post1219010

My fellow So. NV. Landcruiser SinCityFJC's FJC (Floppy) doesnt have the frame problems at this time AFAIK but has the fenderwell buldging & crack issues to the failure point (its still hanging on at the firewalls.) I was told by a member of the TTT that they had been corrected on the newer builds. But of course he works for toyota in a division that is probably on the chopping block (my conjecture). I would say he is an extreme user of his FJC.

Toyota has been refusing to fix the 13K- 17K problems on most. I do know that when they tried to fix one particuler FJC they "accidentally" burned it to the ground

I hate to say it but I am afraid the Americanization of Toyota may be leading them to produce the kind of crappy vehicles the big 3 have been pumping out for 2 or 3 decades now. IF this trend continues Toyota is in danger of losing millions of loyal customers and all the good will they have spent decades building. And in the case of the FJC that degradation has already begun.

be that as it may, the new tacos have endorsements from extreme users of unquestionable integrity. So, for Now I think we are good except in some rare cases. And those rare cases "seem" to be undergoing examination and getting repaired at toyotas expense. And as we can see Toyota is making design changes on the newer models.

[chris4x4]

Originally Posted by timmer

I hate to say it but I am afraid the Americanization of Toyota may be leading them to produce the kind of crappy vehicles the big 3 have been pumping out for 2 or 3 decades now. IF this trend continues Toyota is in danger of losing millions of loyal customers and all the good will they have spent decades building. And in the case of the FJC that degradation has already begun.

X2.

Originally Posted by timmer

be that as it may, the new tacos have endorsements from extreme users of unquestionable integrity. So, for Now I think we are good except in some rare cases. And those rare cases "seem" to be undergoing examination and getting repaired at toyotas expense. And as we can see Toyota is making design changes on the newer models.

But not without the owner haveing to fight Toyota to get the repair prosess started.

[timmer]

fighting with a dealership is like fighting with a rock it just doesnt make any sense beyond a point. Before the situation degrades the Arbitaration process needs to be started.

I remember when I wanted to get a TSB done on my mid 07 build 08 I asked the service writer a question when his enthusiam started to wain. I asked him straight out but in a non threatening way, "Do I need to go over and talk with the customer experiance rep or anything to get this thing going? and, "What is his Name?"" He just got a funny look on his face and said "No no, I'm not familliar with this TSB , Its the first time I've seen it, But dont worry we'll get right on it" And they did. which of course I thanked them profusely for.

people dont realy understand these dealer ships are simply franchises and if you know anything about franchises you know that Most of them are getting taking a small cut and if the corp isnt always wanting to pay them off right away they wont. But they still HAVE to do as the corp says regardless or risk losing the franchise or face STIFF penalties. Even More so in this economy.

IT doesnt do you any good to argue with the dealership and let the situation degrade. Way before that happens you NEED to file with the customer experiance rep. the service writer or the dealership doesnt want this because he personally might just end up getting fined by the corporation regardless of the outcome. ( I know a good service writer that got fined 5K by the corp for bad customer reviews.

IF the relationship starts to degrade even slightly asking the simple question in an inquizitive on threatening way" do I need to talk to the customer experiance rep and get something filed ?" might just bring them back to the table. Same goes with the customer Rep " Would it be better if I filed with with the arbitaration group?" If he says Yes, DO IT immediatly. In fact it might be best to ask him to help you do so because that way when you do file you can include in your complaint that you asked this person to help you and they refused. (not good for them) or they did (good for you AND them). And it gives him a chance to reconsider, it gives him an out. Give them an opportunity to be Magnanimous and Gracious and usually they will be.

O f course I would never suggest you should roll over for them. be tougher than nails and willing to take it to the next level. just be nice when dealing with the other humans. If they start acting like an ass so much the worse for them. But just dont you start acting like an ass. and if you do appologize for acting like an ass, but never for demanding your warranteed repair .

[colvilletacoma]

I have never once acted like an ass to the dealership. Even after they said "well we want to do an entire frame swap....but i wont do it because I dont know if this damage will happen again". He was talking about my undercarrage and how the crossmember had gotten hit by something, not by me but more then likely the previous owner, and i was blamed for it. The Service Rep also tried to downplay me by trying to suggest the suspension caused the damage but had nothing to go with and tried to make me look stupid and it backfired on him when I asked him "how?". I never once lost my temper and right now im at the state of whether I want to go through Arbitration or take it to court or something like small claims court. I dont want to go through Arbitration due to the fact taht they want to do an entire frame swap. I dont want my truck on a new frame and I should take toyota to court for the whole $10,000 and do what I want with hit after I fix my truck. Some dealers are better then others. Im not saying that all the people at my dealer are bad but I am not a fan of the Service Manager thats for sure. Nor the Regional Reps. But what am I suppose to do? The process has already begun but we are deciding which route we should go because all of this is costing me money and on top of it all I dont even get a rental and am forced to use my dads truck which leaves him without transportation (i have to drive 15 miles to work). This is probably the worst situation to go through and I dont wish it upon anybody

[SnoBoarder]

Does your Regional Rep and Dealer know they changed the mount design starting with the 07's?

[colvilletacoma]

Thats a good question, i wish i would of known that before I went there that time and could of let them know of the information. I know they had to know, they went and talked among themselves for like 15 minutes and know they were talking to someone higher up then themselves on the phone

[sonjay]

Have you sent any messages to the corporate offices? They should know what's going on as well.

[colvilletacoma]

Ive sent something to Toyota R&D but nothing to the corporate office yet. I think i will but Im not sure how much good thats going to do me. They will just brush me off like any other customer trying to reach them

[sonjay]

Corporate must have a customer relations division. Tell them these trucks aren't living up to the Toyota reputation. Send them pics. Does anyone know if the Hilux frames are of similar design? I would think with the heavy diesel it would be much improved?

[colvilletacoma]

Im sure if the hilux frames are the same that they at least have the added support. I might have to look for the Corporate numbers/contact info and write them an e-mail or call the uppers and see what I can do. I doubt it will help me any though. I think they are pretty much not going to do anything period

[dtacow]

Originally Posted by sonjay

Corporate must have a customer relations division. Tell them these trucks aren't living up to the Toyota reputation. Send them pics. Does anyone know if the Hilux frames are of similar design? I would think with the heavy diesel it would be much improved?

The Hilux frame is much different from the Tacoma frame. I know it is fully boxed. I don't know what the motor mounts look like though. I'm going to pay to have reinforcements welded onto my frame at a shop in Colorado.

[kvnhlstd]

Pretty new to this site, but this thread almost hyper ventilated me!!! The wife bought a 05 DC SR5 about three months ago. The entire undercarriage and the front end looks new??? Could it be that the previous owner had this issue?? The build date was 05/05. And it states that it was manufactured in California. Does any of the above info raise a flag with you guys?? Funny side note... two days after she bought the truck the transmission went out, they replaced it free.

[sonjay]

^ If your truck hasn't been off road, it's probably fine. The only pics I could find of a Hilux frame looked very similar to ours, only like dtacow says fully boxed, It looks like the motor mounts are in the same location on the diesel, I couldn't see them very close tho. I'm going to get mine welded up, looks like a bitch of a job tho.

[dtacow]

Here is the only image I could find of the Hilux frame.

http://i62.photobucket.com/albums/h1...ux4x4frame.jpg