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Old 06-10-2012, 10:05 AM   #1
06ryan27 [OP] 06ryan27 is offline
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06ryan27 is one of the sharper tools in the shed06ryan27 is one of the sharper tools in the shed06ryan27 is one of the sharper tools in the shed06ryan27 is one of the sharper tools in the shed06ryan27 is one of the sharper tools in the shed06ryan27 is one of the sharper tools in the shed06ryan27 is one of the sharper tools in the shed06ryan27 is one of the sharper tools in the shed06ryan27 is one of the sharper tools in the shed06ryan27 is one of the sharper tools in the shed06ryan27 is one of the sharper tools in the shed
 
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dealership sucks

Ok, so I dropped my truck off for its first oil change/tire rotation. I havent had a vehicle in a shop........EVER! So I was a little hesitant but, you know, it's free. Everything went fine, or so i thought. the next week My buddy wants to see what my wheels and tires would look like on his 02 Z71, I said alright cause I already had his fronts rims and tires off doing wheel bearings. I have a powerfull cordless impact that wouldnt budge my lug nuts!!!! So then I hooked up the air with a matco impact, still nothing!!! So then I got my torque wrench out and went up in 10LB incraments until a lug nut moved....well the lug nut finally moved at 240 foot pounds of torque!!!!!!!!! Thats a little excessive seeing as how it only calls for 83. I do know the first gens were bad about breaking studs if over torqued. So I called BOB RICHARDS OF NORTH AUGUSTA SC. and the service manager was a total dumbass. He told me he didnt see how that was possible because he only has 150PSI running through his shop . Was he trying to get me off his back or was he dumb enough to really think you cant get 240 foot pounds outta 150 psi of air???? so he wouldnt do absolutly nothing for me, I tried to at least get him to give me the filters and oil for my next 4 changes and he said he couldnt do that. So ling story short, who do I need to talk to??
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Old 06-10-2012, 10:11 AM   #2
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Shops do that just used an impact and torque the shit out of them but if you wana complain go to his boss and Just complain
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Old 06-10-2012, 10:13 AM   #3
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Good luck dude. I just finished washing my truck and discovered that after the last time I went in for the free oil change and tire rotation the dealer didn't rotate the tires. How do I know? My front drivers side wheel is the only one with a scratch and the scratched wheel is still on the front drivers side! Can't wait to go in next time!
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Old 06-10-2012, 10:19 AM   #4
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Customer service rep. My first rotation they scratched all 4 wheels so you have to check everything they do.
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Old 06-10-2012, 11:22 AM   #5
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Edit: Ryan broke out a quick delete there.
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Old 06-10-2012, 11:25 AM   #6
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Wrong thread sorry ment to post in the "dealership bent me over"
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Old 06-10-2012, 11:34 AM   #7
06ryan27 [OP] 06ryan27 is offline
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06ryan27 is one of the sharper tools in the shed06ryan27 is one of the sharper tools in the shed06ryan27 is one of the sharper tools in the shed06ryan27 is one of the sharper tools in the shed06ryan27 is one of the sharper tools in the shed06ryan27 is one of the sharper tools in the shed06ryan27 is one of the sharper tools in the shed06ryan27 is one of the sharper tools in the shed06ryan27 is one of the sharper tools in the shed06ryan27 is one of the sharper tools in the shed06ryan27 is one of the sharper tools in the shed
 
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There all the same
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Old 06-10-2012, 11:38 AM   #8
With sufficient thrust, pigs fly just fine.
chris4x4 is one of the sharper tools in the shedchris4x4 is one of the sharper tools in the shedchris4x4 is one of the sharper tools in the shedchris4x4 is one of the sharper tools in the shedchris4x4 is one of the sharper tools in the shedchris4x4 is one of the sharper tools in the shedchris4x4 is one of the sharper tools in the shedchris4x4 is one of the sharper tools in the shedchris4x4 is one of the sharper tools in the shedchris4x4 is one of the sharper tools in the shedchris4x4 is one of the sharper tools in the shed
 
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Using a torque wrench to determine the torque a bolt or nut was applied with is hugely in accurate.
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Old 06-10-2012, 11:39 AM   #9
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Quote:
Originally Posted by chris4x4 View Post
Using a torque wrench to determine the torque a bolt or nut was applied with is hugely in accurate.
^^^This
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Old 06-10-2012, 11:45 AM   #10
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rab89 is one of the sharper tools in the shedrab89 is one of the sharper tools in the shedrab89 is one of the sharper tools in the shedrab89 is one of the sharper tools in the shedrab89 is one of the sharper tools in the shedrab89 is one of the sharper tools in the shedrab89 is one of the sharper tools in the shedrab89 is one of the sharper tools in the shedrab89 is one of the sharper tools in the shedrab89 is one of the sharper tools in the shedrab89 is one of the sharper tools in the shed
 
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I'd be replacing that stud and nut if it was torqued as high as it seems, thats way too much stress.
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Old 06-10-2012, 01:39 PM   #11
06ryan27 [OP] 06ryan27 is offline
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06ryan27 is one of the sharper tools in the shed06ryan27 is one of the sharper tools in the shed06ryan27 is one of the sharper tools in the shed06ryan27 is one of the sharper tools in the shed06ryan27 is one of the sharper tools in the shed06ryan27 is one of the sharper tools in the shed06ryan27 is one of the sharper tools in the shed06ryan27 is one of the sharper tools in the shed06ryan27 is one of the sharper tools in the shed06ryan27 is one of the sharper tools in the shed06ryan27 is one of the sharper tools in the shed
 
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Quote:
Originally Posted by chris4x4 View Post
Using a torque wrench to determine the torque a bolt or nut was applied with is hugely in accurate.
No, but theres no really accurate way, thats about as good as its gonna get, but if you torque it at 80, then go back at 100, it will move, so I beleive it would be safe to say it was at least 200ft-lb
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Old 06-10-2012, 01:40 PM   #12
06ryan27 [OP] 06ryan27 is offline
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06ryan27 is one of the sharper tools in the shed06ryan27 is one of the sharper tools in the shed06ryan27 is one of the sharper tools in the shed06ryan27 is one of the sharper tools in the shed06ryan27 is one of the sharper tools in the shed06ryan27 is one of the sharper tools in the shed06ryan27 is one of the sharper tools in the shed06ryan27 is one of the sharper tools in the shed06ryan27 is one of the sharper tools in the shed06ryan27 is one of the sharper tools in the shed06ryan27 is one of the sharper tools in the shed
 
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Quote:
Originally Posted by rab89 View Post
I'd be replacing that stud and nut if it was torqued as high as it seems, thats way too much stress.
It was all 24 of them
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Old 06-10-2012, 10:16 PM   #13
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woah, I'd ask that the dealership buy you new studs and lug nuts.

I'd try to nicely explain to the service manager that it is a safety hazard and you are not comfortable driving your family around knowing they were extremely over tightened.
hopefully asking nicely goes well, if not you might have to mention that toyota customer care will be involved if they have to be.

good luck brother!
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