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TSB: What if you are just out of warranty?

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Old 12-30-2008, 08:10 PM   #1
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TSB: What if you are just out of warranty?

So I bought a 2006 2.7 Access cab 5 months ago. I have been reading on this site and other different Tacoma sites and have learned a ton, thank you all. I have read all of the TSB's and basically want to get the Rear leaf thing done and my squeaky clutch taken care of.

I have a good dealer locally that has been really cool, the only problem is I am out of warranty by like 8k miles.

Anyone ever get anything done that was just out of warranty? Anyone ever call the corporate office to get it done? If so what was the number?

Just wondering how to go about this whole thing before it goes much longer. Maybe I am just stuck with my 3 leaf and clutch.

Brent
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Old 12-30-2008, 08:35 PM   #2
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Oh I have a Pre-Runner.

Brent
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Old 12-30-2008, 09:00 PM   #3
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Had mine done at 41K miles. 5k over warranty. I had emailed my dealership first! They didn't respond. I then had copied my previous email to Corporate. They provided me with a name of who I should speak to at the dealership. I emailed that person. No response. I then emailed corporate again. They called the dealership. Corporate called me and said this person was expecting a phone call a.s.a.p. I called and scheduled an appt. Dealership said no guarantee! Once inspected by the tech, he reassured me that Toyota could take care of it. A week later after the parts came in, it was done and 41K miles. The truth... something like this doesn't happen overnight. Mention Goodwill and see if they can help. I guess it helps to write first. Anyways, this is how it went down for me. Every scenario is different. Hope it works out.
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Old 12-30-2008, 09:39 PM   #4
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Thanks guys, what is aal?

Brent
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Old 12-30-2008, 09:44 PM   #5
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Quote:
Originally Posted by hwork50 View Post
Thanks guys, what is aal?

Brent
Add-A-Leaf
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Old 12-30-2008, 09:46 PM   #6
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Thanks.

Do you think I should call the dealer first, call the 1800 or go the dealer.

I just want to play this thing right. I am building a house and I will be lugging a lot of stuff around and do not want to be bottoming out.

Brent
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Old 12-30-2008, 10:00 PM   #7
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Welcome to TW!

Good luck! Let us know how it turns out.
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Old 12-30-2008, 10:31 PM   #8
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Quote:
Originally Posted by hwork50 View Post
Thanks.

Do you think I should call the dealer first, call the 1800 or go the dealer.

I just want to play this thing right. I am building a house and I will be lugging a lot of stuff around and do not want to be bottoming out.

Brent
I'd try the dealer first. If that doesn't work, then try the 1-800 number. Did you buy it from a dealer? Maybe your salesman can work something out for you with the repair center.
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Old 12-30-2008, 11:29 PM   #9
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Quote:
Originally Posted by wolfpack_5150 View Post
u have a pre runner or 4x4?

RR leaf TSB is for those 2 only iirc
The updated 05-08 TSB does not specify 4x4 or Prerunner, it states Access Cabs and Double Cabs, the 05-07 said Prerunner and 4x4.

Quote:
Originally Posted by hwork50 View Post
Thanks.

Do you think I should call the dealer first, call the 1800 or go the dealer.

I just want to play this thing right. I am building a house and I will be lugging a lot of stuff around and do not want to be bottoming out.

Brent
Have you had a problem bottoming out? Not all trucks have this problem. If you are having problems then take it to the dealer loaded to show them the problem, show them the TSB and politely ask for it to be completed, they will have to get authorization since you are out of warranty.
If that doesn't work then contact Toyota Corporate and explain to them your problem (if you have a problem) and see what they say, they do not have to do it just keep that in mind, it's not a recall so they can say no.
If they say no go with AAL.
Good Luck
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Old 12-31-2008, 11:15 AM   #10
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Called the 1800 line and they filled out a form and will let my local dealership know of which they have to call me in 3 days time. I am building a house and I do not need my truck bottoming out on me as I have a lot of work ahead of me.

If anyone has the corporate address that would be great as I will probably write as well.

Brent
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Old 12-31-2008, 01:36 PM   #11
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Here is the address for future TSB writers.

Mr. Hideaki Otaka
President & CEO
Toyota Motor North America, Inc.
9 West 57th St
Suite 4900
New York, NY 10019-2701
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Old 12-31-2008, 03:26 PM   #12
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Brent my dealer covered the cost of springs & installation. Toyotawould not cover the replacement of springs.vTalked to factory rep at dealership. Told her this was the main family vehical & that it was a real safety hazard .Good luck ! Also sorry about trouble responding last night. I am not computer literate if you could not tell.
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Old 12-31-2008, 03:29 PM   #13
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So what did they cover.

The cost of the springs and installation but not the what?

How many miles did you have when they did this and where are you located?

Was this a dealer decision or was this a 1800 decision?

Brent
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Old 12-31-2008, 04:08 PM   #14
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This was a dealer decision. They covered all of it , but did not install new shocks. I had 62000 miles on truck at the time, I put on about 40 miles a day. Again good luck man.
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Old 12-31-2008, 04:40 PM   #15
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Any words of advice a I approach the dealer. I am building a house so I will use that card (which is true), and I also go to Baja quite a bit and have been the owner of 4 toyota vehicles.

I want to make sure that I have my stuff together when I get a call from the service manager on friday.

Thanks,

Brent
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Old 04-14-2009, 10:24 PM   #16
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Tomorrow I will find out if my vehicle gets a FULL TSB or a PARTIAL TSB. I have been working on this for a couple of months and think I finally will have some resolution.

I will let everyone know as my vehicle has 48k miles and is an 06.

Brent
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