Mike "Wuzzy121". Rest in peace, brother

Go Back   Tacoma World Forums > Tacoma Discussion > 2nd Gen. Tacomas

Notices

Truxedo warrantied my cover after 7 yrs!

Reply
 
Thread Tools Search this Thread
Old 07-25-2012, 01:05 PM   #1
Spitfire [OP] Spitfire is offline
Senior Member
Spitfire is a jewel in the roughSpitfire is a jewel in the roughSpitfire is a jewel in the rough
Navy: Surface Warfare
Joined: Feb 2011, #50544
Location: AZ West Valley
Gender: Male
Posts: 154
Spitfire's Tacoma Gallery
Truxedo warrantied my cover after 7 yrs!

I just wanted to inform everyone of the amazing support I received from Truxedo on my aging low pro QT cover. I bought mine back in summer 2005 when the truck was brand new. It has been great and I have recommended it to a lot of people over the years. Well, after 7 years it finally started having some issues. The stitching started to fall apart around the rear latch bar and the velcro gave up the ghost.

I contacted Truxedo to ask if I could buy just the cover, since the rest of the system was in serviceable condition. She asked me some questions about when/where I purchased it and if I registered the warranty (I hadn't!). Then she emailed to tell me that they were sending a new one under warranty and asked for my address.

This whole process took place over 4 emails and about 24 hours!

WOW! Support like this is almost unheard of these days. Truxedo is clearly a standup company!
  Reply With Quote
Old 07-25-2012, 01:28 PM   #2
Senior Member
Enzo is a splendid one to beholdEnzo is a splendid one to beholdEnzo is a splendid one to beholdEnzo is a splendid one to beholdEnzo is a splendid one to beholdEnzo is a splendid one to beholdEnzo is a splendid one to beholdEnzo is a splendid one to behold
 
Enzo's Avatar
Name: Opie
Joined: Sep 2010, #42815
Location: Bedford, Va
Gender: Male
Posts: 1,372
Enzo's Tacoma Gallery
Good stuff right there. It's good to see a company stand behind their products.
  Reply With Quote
Old 07-26-2012, 10:36 AM   #3
Junior Member
Crystalqng23 is on a distinguished road
Name: Crystal
Joined: Jul 2012, #83420
Location: Norwalk
Gender: Female
Posts: 16
Crystalqng23's Tacoma Gallery
Truxedo is awesome! I love your covers and service!!! Great to hear!
  Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Similar Threads
Thread Thread Starter Forum Replies Last Post
New TruXedo Tonneau Cover TevisAaron 2nd Gen. Tacomas 3 01-01-2012 01:55 PM
Truxedo Tonneauno cover Guess2010 2nd Gen. Tacomas 1 05-31-2010 08:45 PM
need help installing a truxedo tonneau cover socal trd 2nd Gen. Tacomas 2 05-25-2010 05:27 PM
Truxedo Tonneau Cover for Sale MoTacoma Buy / Sell / Trade 7 11-12-2009 04:33 PM
Truxedo Tonneau cover mgaudet7 2nd Gen. Tacomas 15 09-15-2008 04:30 AM


Copyright © 2014 Tacoma Forum. Tacoma World is not owned by, or affiliated with Toyota Motor Corporation.