Dealers are thieves

I had a similar problem with my 2012 VW GLI.

I tried to trade it in on a few tacoma's.

The black book (Canadian) has the car from 22,000-23,000 in good condition.

The car is obviously less than a year old with less than 6000km's on it.

The first dealership said they would give me 23,000 against a 2012 sr5.

Then the dealership sold the truck I was going to buy after I told them I was coming in the next day to buy it. (Sold it to another dealership, so they make less $$).

So I looked at other dealerships, and am constantly getting a quote for my car around 19-20,000. About $3000 less than the blue book value.

The idiots keep typing in Jetta and leaving the trim at base, and when I tell them its the GLI, top model, they tell me thats what they are putting in.

I have accessed the Black book and the car is 22-23,000 in good condition.

It show's who wants your business, and and who is just trying to make a pile of money.

 

I'll tell you what ticks me off... if you go to buy a used car, they will pull
out the blue book and tell you what it's worth.... but if you try to sell
or trade to them, they'll say that they can't go by the book

 

LOL @ people getting mad at a company trying to make money.

 

You're exactly right ...

 

hahahahahahhahahaha thats a great story. I made like 4-5 trips everywhere and got in pretty good arguments to get my truck. Has to happen

 

when you beat them with logic and the actual information then I think he has the right to laugh

 

Why does everyone think they should get to buy their vehicle of choice for only a couple hundred dollars more than the dealership pays?
that sales guy will probably make a flat of $200 if you did that deal, and it will be days of his time, treating you like your king shit, and selling a $35-$40,000 truck to make $200, I've done it, and it sucks nuts! if you cooperate, and let them make a few bucks, your experience would be much better.

 

Note to self: Don't bring rab89 into the dealership with you to help negotiate the final price.

Sorry man, just razzin' ya.

 

Very simple here.....I worked st a dealership for a few years and a few more years training sales people.

The dealer is in business to make as much money as possible, you enter the dealer to save as much money as possible. It's now a theoretical tug of war, who is going to sell who?

Also, everyone will bitch and moan about $50 on a new $30,000 vehicle, but just walk into Best Buy and buy the fanciest $1200 TV, even if they paid $250 more then the Walmart down the street. Come one people, let's be realistic here.

 

Go see Chris Farnham at VW of Langhorne Pa, he is all over the TDI forums and sells all TDI jettas at $1,000 under invoice and there is no bullshit. Might be worth the drive for you to save the cash. He is awesome by the way, straight shooter and fun to deal with.

 

i have worked in the car business for around 20 years. every used car manager and gm i have ever seen uses glouves as a guide not kbb as that is full blown retail price. the glouves guide is whole sale price effectively what a dealer can buy or sell a vehicle for at an auction.

thats what dealers go by the way to get around this is to never give the cock suckers the chance to low ball you by not going there expecting them to pay almost retail for your truck. they work 9 to 9 and saturdays they are there for the specific reason to quite literally fuck you into buying a car for more money than you can afford/wanted to spend/what its worth. they pull the same shit on the bak end of the deal meaning your trade they give you as little as possible its always been that way but, it has gotten a tad worse cause used cars do not sell like they used to. go out out and try and buy a used tacoma you will see the cost of them its crazy!

sell it privately it requires a little leg work to see the deal done but, you can generally help someone else out by selling your truck to them for much less than they could ever go to the dealership and buy it for plus chances are you will still come out in the black.

 

for instance if i traded my truck in as is they would offer my about 18k thats what its in glouves for i checked

but, my truck seeing as how it has almost half the miles it should for the year it is and almost 20k worth of off road and comfort whizbangs added to it would never be wholesaled or sent to an auction. it would go on there lot for close to 40k probably 37k

you must understand i have known salesmen that where felons violent offenders basically scumbags the fi guys are scumbags the gm's are scum bags the owners are scum bags. its not a bmw dealership its a toyota dealership this is what your going to run into wether or not you know it just food for thought.

btw, as german as i am i would never buy a fucking vw i worked at a vw dealer for 10 years in and around 98 to 2005 and those cars are garbage.

if you want a german car buy a merc or a bmw

 

I think every dealer I've ever dealt with claimed they were not making anything on the deal. I know a little about the business. I know the dealer gets kickbacks (or what ever they call it) from the manufacturer that we don't see or know about. So even when/if they actually sell for the invoice they still make money.

I've read article's about how dealers work and can't explain it all but understand it. The biggest thing I remember was when a new car sits on a lot the dealer has something like 3 months of kickbacks. (can't remember what it's actually called) Basically if they sell it the first day they still get all 3 months worth or how ever long it is. And if that vehicle hasn't sold by the end of that period they are ready to move it because they will then have to start paying a fee of some sort to the manufacturer for each month it sits there. So this makes since to me when I see these ad prices that have a special deal and only has 1 or 2 stock numbers listed and there are many of the same exact equipped/priced vehicles sitting there. If you go in and they actually have the ad vehicle and say but I don't want that color, this one is the exact same price and equipment, sell me this one at the ad price. Can't do it.

The bottom line to me is, even when they say they're selling below invoice, I know they are still making money.

 

Originally Posted by Tookie
Tried to trade in the Taco today (on a Jetta Diesel), had a preferred
supplier discount voucher, supposed to get it for invoice less $500.
Did the research on trade values, invoice prices etc. last night.
Started out, they wanted to know the payoff on the Tacoma.
Told the sales guy it didn't matter what I owed, it had no bearing on
price I expected to get from them...

It does matter, if there is a difference, he can work out your tax savings, or your negative equity, and give you proper numbers, but because you didn't tell him, he couldn't work those out for you. nice work, you made it harder on both of you. The only thing they couldn't figure was the price difference after
paying off my truck... but I wanted a dollar figure assuming I owned it
outright... the difference / taxes are easy, non changeable numbers
after the price is agreed upon.

had to bring in the sales manager
at that point to help him, I stood my ground. They don't like working
in the dark. So, he came back with a price on the Jetta, invoice I
pulled off the net was about 23,200, he said after taking off the 500.00
he could sell it to me for 23,700. I think he pushed + instead of -
When I called him on it, he said "you can't trust the internet invoices,
they are out of date"

It's true, you can get an idea, but prices can change mid year, and each dealership can have a difference price, due to the cost of shipping, and location of the dealer
Correct, which is why I pulled 3 different invoices off the net..
adjusted for location. Curiously, they were all the same price... but yes,
I could have gone in and just taken their word on invoice price.

Offered me 22,000 for the Toyota, told him I had NADA and KBB trade in
values, he said they don't use NADA... fine, they are pretty close, use
KBB... he left, came back and said they called local Toyota dealer and
were told they wouldn't pay more than 21,000 for it, so they were
already over what they should be paying. Told them goodbye, went a
couple of mile down the road, and the phone rang, offered me another
$500.

If all he could offer was another $500, don't you think he must have been close to making no money? they would rather make a sale then not, but you can't expect them to lose money.
The man told me they went strictly off of KBB....look up KBB on a 2009
DCLB, SR-5, TRD Sport package, multi - mp3 JBL, Bluetooth, cruise,
tow package, etc, with 52000 miles, and just rate it "fair"

I told them that we both had a copy of the Rosetta Stone, but
we still weren't speaking the same language. I guess I'll just stick to
selling it myself, and then do an online purchase so I don't have to deal
with these idiots. Man, I hate dealerships!

I was ready to buy, would have taken an hour max of
his time to make this sale, they receive end of the month incentives
and holdbacks, plus would have marked my truck up to retail....
I understand, I had a price point beyond which I wouldn't budge,
and so did they. Unfortunately, we were too far apart for this deal to
be viable for either of us. I had just forgotten how much I hate playing
the game... I'll be fifty next week, have done this a few times, but it's
been a while. I will sell outright (maybe soon, maybe 2 years from now)
and will use the net to buy the next car... I did it a couple of times, and
those were the only times I enjoyed car shopping.
Last rant on this subject for me, enjoy.

Tookie

 

you guys seem to "know about the kickbacks" but don't know any more than that, and I'm sure the usa is a bit different, but I just worked at nissan selling for the last year, and there are no special "kickbacks". The only way a dealer gets a bonus is by selling x amount of units, thus, they would rather make a small amount of money and still sell a new car, vs losing a deal because they can't make big bucks.

Literally EVERY time we let a customer walk, was because they were being unreasonable, wanted retail for their trade, and wanted to pay wholesale, and for some reason i could never understand, they didn't think they were being unreasonable.

If the dealer makes $1000 by selling you a truck, they have to pay the lot guy, the detail shop, the salesman, the gsm, and the gm, then the owner, that $1000 doesn't do shit!

there is a reason for going to the dealer, and trading in.
you don't have to go through the bs of selling yourself, dealing with people calling and coming over, only to low ball you, just like you think the dealer is doing.

 

Hmm, 1 truck at 1000.00 profit, or 10 trucks at 400.00 profit each.....
Some people actually don't try to make all of the profit for the day
off of EVERY sale

 

Dude $37k for your truck?

After all these years in the business you don't realize that aftermarket modifications do add $0 to your value? In fact that will actually hurt your value considering they have to wait for some sucker who wants the same exact combination you had and can appreciate your workmanship.

Forget Galves, that's old school. How about real time auction for, Manheim?

 

dealers can be A-holes. 2 of the dealers around here are pretty good tho.

thats sig worthy to me. mind if i use it?

 

lol $400 profit would be a joke, if the salesman sells 10 vehicles a month at $400, most likely he'll make a flat of $200 on them all, wowzer, he sure is raping you! making $2000 per month!!!!

even 10 trucks at $1000 profit, usually salesmen make 25%, so he is still only making $2500/month.

so he's gotta sell 20plus vehicles a month to make any kind of descent money, you do realize that's almost a car a day? and it will prob take you 3 months to sell your truck...

 

SIGH....
The 400 / 1000 were just figures plucked out of the air to explain that
volume sales would be better overall.
I don't have to sell my truck, if I don't get an offer that I think is fair, I'll
still be driving it a year from now.
FWIW, I called the dealer back and said if he would come up to 23K
on the Taco, I'd do the deal.... but now it's the beginning of the month,
and they aren't as eager to talk