Clazzio - Buyer Beware

Well after 23 weeks of waiting for my custom seat cover order from clazzioseatcovers.com, I called today and asked for my money back. I was told 4-16 weeks at the time I ordered. And the last three weeks in a row I have heard the same thing; That they are picking up the last container from Japan as we spoke and my order should be getting shipped in the next couple of days.

After three weeks in a row of being told the same thing, I couldn't take it anymore and cancelled the order. I'm yet to receive my $450 back, and have been told it should either appear on my credit card or get mailed as a check by next week! They said after 5 months from the order date they may not be able to credit it back to the card, and may have to send a check. Not sure if that is true or not, but I'll keep you guys informed on what I go through to get my money back.

I'm done with Clazzio Seat Covers! I'm not waiting again or ordering from some other site. I'll be saving a couple hundred bucks from the Clazzio's and buying custom camo covers for my truck.


WARNING: Stay away from clazzioseatcovers.com, order from some other site!


I know this is in another thread under a different topic, but just wanted to make sure as many people see this as possible

http://www.tacomaworld.com/forum/vendor-reviews/266769-clazzio-seat-covers-buyer-beware.html

 

4-16 weeks? That really narrows down when to expect 'em, huh? G/L op, hope you get your money back.

 

Yikes gl

 

What PITA. Operations like that cause people a lot of stress. GL!

 

Dispute the charge on the credit card. I have had really good luck with doing that. Once you get them involved the issue usually takes care of itself. That is why I ALWAYS use a credit card when buying anything off the internet.

 

^ this. Citibank gives me buyer protection for 6 months.The few times I've need help they've been awesome.

 

Same thing happened to me. Placed my order in early December and was initially told 4-6 weeks. When I called a month later they changed it to 8-15 weeks. After 22 weeks, I finally filed a credit card dispute last week. Got an email today that the seats came in, nearly SIX MONTHS after I ordered them. I told them I didn't want them, as my credit card company was already working to refund me.

 

Thanks for the info. Will be crossing them off my list.

 

Clazzio is only good to order if you get them from a 3rd party shop that already
has them in stock. example MicroImage will order them, and then buying from MicroImage is
no hassle, as they deal with Clazzio and you don't need to.

 

Well it took an additional week and a couple more phone calls, but I finally did get my money refunded on the card. Glad that ordeal is over. I'm going to look into getting some custom Cordura seat covers now, like a friend has in his Tundra, for half the price.