Originally Posted by RearViewMirror
Hopefully mine was a isolated event but I doubt it. I realize they have to run a large number of vehicles through as possible. That doesn't make me feel better though.
I agree. Granted the dealer is all about moving people through ASAP.. Doesn't excuse the fact that they screw up a lot.. I'm waiting for my next (2nd) free oil change to come up so they can fix the same seat they 'fixed' last time.. Somehow, when they replaced my defective seat they messed up more than they fixed. When I got the truck back they had dented the plastic on the bottom side of the seat, got grease on the passanger seat, and to top it off the seat they put in has defests as well.
So, nest service, I get another seat, a free detail that will hopefully get the grease off the passanger seat (doubt it), a new blue tooth mic, a new plastic pc on the drivers seat, and whatever else they tear up in the process.. Its a revolving chore of take in to fix this, bring it back to fix what they broke while fixing the last part.. Thankfully, they have been very quick to take responsability and make things right.