We purchased the Tacoma (22 miles) the end of March 2014. Noticed vibrations at highway speeds, been back to the dealer 7+ time (they only documented 5). The dealer aired the tires, balanced the tires, balanced them again, road force balanced them twice and tried a different set of wheels and tires.
On our own, we had the tires replaced, driveshaft balnced/trued and a host of other adjustments and tweaks.. nothing changed the vibration felt in the cab, floor, doors and seats.
Toyota calls it a characteristic, they also call the slow speed shudder the same thing, a characteristic, only there is no "fix" for the high speed vibration.
Anyway, back and forth with the dealer (Toyota of Murfreesboro, TN.), then back and forth with Toyota Corp, no satisfaction and they both were terrible to deal with. Close to 1,000 miles driving back and forth to the dealer and mechanics/specialists.
On to dealing with NCDS (National Center for Dispute Settlements) to gather information and schedule the arbitration. The hearing was held at the selling dealer, Toyota sent a regional GM, Dirk Hammersmith. The dealer had their service manager sit in as well. We documented every phone call, email and visit to anybody regarding the truck, we thought we were well prepared. Dirk spent most of his time stating how all manufactures build thousands of vehicles every year and they all have different "characteristics", some are addressed/fixed, some are within engineered specifications and left as is.
He then spent several minutes discrediting a Toyota service manager that sent me an email stating the vibration is a known issue and there is no fix for it according to Toyota. And another service Toyota service tech that "really wasn't sure what kind of vibration I was referring to", even though he accompanied me on several test drives during this process.
We received the "verdict" today, our claim was denied... seems that everybody is in agreement with Toyota. as long as nobody calls the vibration a problem/issue/manufacturing defect and DOES call it a characteristic, it's totally acceptable!
I've talked to a couple of local Tacoma owners, they have felt the high speed (45/75mph) too. The dealer told them, after re balancing the tires a couple times.. that the tires are not the greatest, difficult to get perfectly balanced. The dealer told them to run the tires till it's time to replace them, a new set of will smooth everything out.
Anybody else experiencing any vibrations at 45 mph and then intensifies around 75 mph?
We are moving forward with an attorney, I'll keep you posted.
MODS.. I started a thread in the new member section a month or two ago, I was going to log in and copy/move it, but my password wouldn't work and I was unable to reset it..