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Can Certain Parts of the Toyota Care Warranty Be Voided and Not Others?

Discussion in '2nd Gen. Tacomas (2005-2015)' started by 300AACTaco, Dec 7, 2014.

  1. Dec 7, 2014 at 3:14 PM
    #1
    300AACTaco

    300AACTaco [OP] Well-Known Member

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    Hi everyone, I'm wanting to get a lift on my 2015 Tacoma soon but I don't want to void my Toyota Care warranty. I know it only lasts for 2 years or 25k miles but I would like to keep it. My question is that if I have a different place besides toyota install a ToyTec lift, will it void the entire warranty? Meaning no more service every 5000 miles, or would it just void the suspension area of the warranty? I heard that it wouldn't void the whole thing but I wanted to get some advice. And can I pay Toyota to install a lift that's not their standard crappy RevTek spacer lift? Or is that the only one they'll do? Thanks!
     
  2. Dec 7, 2014 at 3:37 PM
    #2
    File IFR

    File IFR "... Intercepting The Localizer"

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    Doing a lift will not blanket void a warranty.... that is well known around here.

    Once you do a lift and you experience a vibration, Toyota will not cover you for that problem. They will invite you to have sex with yourself.
     
    Elevated and JeffP213 like this.
  3. Dec 7, 2014 at 3:49 PM
    #3
    BamaToy1997

    BamaToy1997 Wheel Bearing Master

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    Do some research on this on the forums. You will find that NO company can void your warrant if you modify the vehicle. They can only attempt to deny a repair to be covered. Dealerships like to try an scare customers, but the dealership itself has NO legal cause to deny any warranty repair, because THEY do not own the warranty. They are simply a franchise.
     
  4. Dec 7, 2014 at 6:00 PM
    #4
    33yrsoftoys

    33yrsoftoys Over 40yrs now

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    Bill is absolutely right. The magnusson-moss act IS THE LAW. It says the mod MUST BE the DIRECT CAUSE of the failure. Its on the company and dealership to prove, not the customer. The law is very clear.
     
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  5. Dec 7, 2014 at 7:12 PM
    #5
    bigcrab

    bigcrab Well-Known Member

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    Toyota care is not a warranty, just free maintenance. If you look up the schedule they just change the oil and grease some u joints, few other minor things, nothing to do with suspension.

    I doubt they would care or say anything.
     
  6. Dec 7, 2014 at 7:36 PM
    #6
    300AACTaco

    300AACTaco [OP] Well-Known Member

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    Alright thank you everyone for letting me know. I'm pretty new to lifts and toyotas so thanks for enlightening me!
     
  7. Dec 7, 2014 at 8:56 PM
    #7
    Jimmyh

    Jimmyh Well-Known Member

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    They do not grease any U-Joints. As per the Toyota Care web Site:

    Change Oil And Filter.
    Check and Top Up Fluids
    Rotate Tires.
     
    shakerhood likes this.
  8. Apr 27, 2016 at 9:34 PM
    #8
    Arod22

    Arod22 Well-Known Member

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    Hey BamaToy.....Just left my Toyota Dealership and they said my 2.5" ToyTec lift Voided my warranty and they would not fix (warranty) my Needle Bearing Failure/vibration. I saw the Magnuson law thing on the ToyTec website and it looks like they would have to fix it. Heck even the service guy admitted the part is bad....with or without the lift but left empty handed. so your experience says they cannot deny my Certified Toyota warranty?
     
  9. Apr 27, 2016 at 11:43 PM
    #9
    Jimmyh

    Jimmyh Well-Known Member

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    I know a lot of people have had issues with the needle bearings on the front axles with and without a lift. That being said I do see their point when you change the suspension angles with a lift I think it does open the door for them to escape.
     
  10. Apr 28, 2016 at 9:22 AM
    #10
    PackCon

    PackCon Well-Known Member

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    Even if it did, does it matter for a couple of free oil changes?
    And after what people have said on here, some of the time they don't do the work they say they do. So it may not even be that :S
     
  11. Apr 28, 2016 at 9:39 AM
    #11
    KenLyns

    KenLyns 8.75" Third Member

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    This is one of those "gray area" issues. Wear/play develops with and with a lift, but the symptoms (noise, vibration) only appear with a lift.
     
  12. Apr 28, 2016 at 9:47 AM
    #12
    Arod22

    Arod22 Well-Known Member

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    Hey Ken, this is definitely one of those gray areas I am finding out. read one thing....bam, no brainer....read another thing...bam, I am out of luck. ToyTec swears by their product that it will not void warranty so not sure how Dealership says I voided my warranty. ????
     
  13. Apr 28, 2016 at 9:58 AM
    #13
    eon_blue

    eon_blue Most Improved Member

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    The Magnuson Moss Warranty Act from 1975 (?) prohibits a dealership from voiding your warranty based on vehicle modifications unless they can prove to you that the modification(s) directly caused a problem with your vehicle.

    Unfortunately, dealerships notoriously still deny warranty work based on mods and find BS ways to "prove" that it caused problems....if that happens, try a different dealership. Some are better than others when it comes to honoring warranty work with aftermarket work done to the truck.
     
  14. Apr 28, 2016 at 11:19 AM
    #14
    BamaToy1997

    BamaToy1997 Wheel Bearing Master

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    By the MMA, the manufacturer is required to prove that your lift caused the failure. The fact that there are pages upon pages of documented proof that the needle bearing is a common failure item, they would never, in court, be able to prove the lift caused the failure. That being said, you would be looking at a lengthy court case for little payout. HOWEVER, I WOULD go speak with the service manager and dealership president and remind them that the MMA strictly prevents THEM from voiding your warranty, (Since legally a DEALERSHIP cannot void a MANUFACTURER warranty as the dealer is simply a franchise. That would be like Walmart voiding the warranty on a Sony TV that you bought from the electronics department) and that if they attempt to do so, you would be contacting a lawyer.
     
    Arod22[QUOTED] and eon_blue like this.
  15. Apr 28, 2016 at 11:34 AM
    #15
    T4RFTMFW

    T4RFTMFW Well-Known Member

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    MMA applies in court, it means nothing to a service manager unless they're being served some court papers.
     
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  16. Apr 28, 2016 at 11:37 AM
    #16
    BamaToy1997

    BamaToy1997 Wheel Bearing Master

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    Not sure if I am just not getting the point of your post, but regardless the service manager still CANNOT void the manufacturer warranty on a customer's vehicle. It is not HIS call, it HAS to go through corporate. Now the service manager can send a request to corporate, stating reason for cause, but he cannot take it upon himself to just tell a customer. "You installed a lift kit, I am voiding your warranty."
     
  17. Apr 28, 2016 at 11:40 AM
    #17
    Arod22

    Arod22 Well-Known Member

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    The service guy admitted that it is a faulty part..."We fix them all the time" but when he found out I did not buy the truck there and put the lift in myself.....game over. he said I voided my warranty by modifying my suspension. Period.
     
  18. Apr 28, 2016 at 11:41 AM
    #18
    Arod22

    Arod22 Well-Known Member

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    That is EXACTLY what he told me.
     
  19. Apr 28, 2016 at 11:41 AM
    #19
    BamaToy1997

    BamaToy1997 Wheel Bearing Master

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    As I said, he can't legally do that. A owner can install aftermarket parts all day long on their vehicle and the dealership cannot void the warranty.
     
  20. Apr 28, 2016 at 11:49 AM
    #20
    eon_blue

    eon_blue Most Improved Member

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    That's so frustrating. I wonder how they get away with pulling that BS knowing that they have to prove it via the MM act, or do they just do it in hopes that someone isn't aware of the act? Be interested to know someone's experience in calling out a dealership on that.
     
    BamaToy1997 likes this.

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