Just bring it to independent body shops. Both the shops I brought it to stated the paint was bad and not adhereing properly. Toyota does have a catch 22 with the envoirment statement, but I have several other trucks that don't have paint problems, like the Toyota did, so their statement is basically a blow off in the hopes you go away. If the regional rep denies it go arbitration, if arbitration states no then go the route of small claims court. Bottom line is Toyota can say what they want, but the bottom line is IT SHOULD NOT BE HAPPENING.