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Dealers who performed the Suspension TSB

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Old 08-31-2008, 03:01 AM   #221
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Toyota of San Luis Obispo, SLO ca.
After being told repeatedly that the truck would in fact "ride like a truck", they finally understood that I wanted a truck, not a car and went through with the suspension TSB. SO far so good, ride is MUCH better.
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Old 08-31-2008, 05:53 PM   #222
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Got mine done last week by..........

Doxon Toyota, Auburn, WA. They even went to bat for me with the company reps. They made a friend in me.
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Old 09-04-2008, 11:08 AM   #223
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FINALLY got Salinas Toyota to aprove the TSB. I found that the Toyota Customer Service people of little help stating we count on the local service providers to be our eyes and ears. I brought my 06 double cab SR5 with tow package in loaded with 400 lbs in the bed demonstrating when it bottoms out. They gave me a lecture on how rough the vehicle will ride but like every one else has stated, I purchased a truck and expect it to ride and handle like a truck and most of all be able to use it like a truck...

For those of you encountering issues getting this TSB done, load the bed with 1/2 or more of the rated capacity, take pictures, and let the service department know that you fully understand the ride will change. Change for the better!!!
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Old 09-06-2008, 01:03 PM   #224
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I have an appt set for the 10th to get mine done, as well as the timing cover TSB. I will get before and after pictures if the rain lets up long enough to get outside.
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Old 09-06-2008, 01:37 PM   #225
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OK... so it wasnt raining.... Guess I should have looked first. I didnt get anything of the springs, figured everyone already knows what they look like.
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Old 09-06-2008, 05:11 PM   #226
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Cenntenial toyota. Las Vegas NV. Great cust. serv.
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Old 09-09-2008, 12:17 PM   #227
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Toyota of Fort Worth doing mine today
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Old 09-09-2008, 09:53 PM   #228
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Round Rock Toyota did mine yesterday. One day turn around with a free loaner truck, a Tundra. Heck of a deal and dealer...
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Old 09-12-2008, 12:55 PM   #229
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As an added note.

I just hauled 800 lbs. of bagged salt in my bed. Worked great, the truck just leveled out and performed very well.
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Old 09-12-2008, 01:56 PM   #230
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Ourisman Fairfax Toyota in Fairfax, VA. You have to ask for Ken Gilbert. He is the service director. Don't talk to any of the ASM's as they are all idiots. My truck was the first one that he did. He knew nothing about the TSB, and they rarely service Tacomas, so he called Toyota, got the information, got the approval without even having me prove to him that my truck was bottoming out, and ordered the parts. He was very nice about it and gave me no hassle at all. Although he did make it a point to say that Toyota was doing me a favor since my 2008 was not covered by the TSB, and the only reason they were doing it was because the part numbers for my old springs were the same numbers that were covered by the TSB. From the time I talked to him, to the time the installation was complete took 4 business days! However, you will have to fight with him to get the alignment.
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Old 09-13-2008, 07:26 AM   #231
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Quote:
Originally Posted by S_A_Aceman View Post
OK... so it wasnt raining.... Guess I should have looked first. I didnt get anything of the springs, figured everyone already knows what they look like.
Got my truck back yesterday with standard results. 1 inch taller in the rear. Handles a little diffrent, but the dealer didnt do an allignment after the install. My stearing wheel is canted right about 5 degrees on ecceleration, and strait on hard breaking. They also found that the squeeking that I posted about elsewhere WAS actually the universal joints, and they replace them while they had it. Shes going back on monday to get the allignment done.
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Old 09-13-2008, 07:34 AM   #232
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Newb question.. what does TSB standfor
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Old 09-13-2008, 07:43 AM   #233
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Good informational article...

http://www.edmunds.com/ownership/mai...5/article.html
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Old 09-13-2008, 07:52 AM   #234
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Ok so what kind of issues have you guys been having to need a TSB..
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Old 09-13-2008, 07:55 AM   #235
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Quote:
Originally Posted by 09AFTacoma View Post
Ok so what kind of issues have you guys been having to need a TSB..
This thread was started to address/advise people looking to the the suspension TSB performed. The actual TSB is in the 1st post of this thread. Has to do with the 2nd gen tacoma's bottoming out while carrying a load in the bed.

**Edit**
You can search through the NHTSA for open TSB's on your year/make/model vehicle.
http://www-odi.nhtsa.dot.gov/tsbs/tsbsearch.cfm
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Old 09-16-2008, 09:54 AM   #236
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FINALLY! North Point Toytoa of North Littlerock, AR performed this after about half a dozen trips to the dealership unloaded,loaded, loaded with a trailer, etc...

All said and done it sits a bit higher in the rear and rides like a truck should. I'm liking it. Still haven't put it to the test with some weight though.
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Old 09-23-2008, 06:28 AM   #237
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Finally got my work done at Freeman (Hurst, TX). Took 3 weeks to get the springs in, but they got me in and out the same day, and did the alignment. No haggling. Very happy with the service and the ride.
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Old 09-23-2008, 06:53 AM   #238
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Does anyone agree with me when i say it BS Toyota will not right their wrong with this TSB even if your out of warranty? My payload is sad for a truck that is this big! I haul my ATV, dry weight 415lbs, and the rear slams the bump stops over bumps......WTF I'm just a little mad that only if your in warranty they may fix it. Venting over now.
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Old 10-02-2008, 04:37 AM   #239
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Getting mine done tomorrow at Ira Toyota Milford, MA.
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Old 10-02-2008, 11:23 AM   #240
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Ourisman Toyota, Fairfax, VA. 9/30/08. I dealt with Leo Gaballa and Freddy Avelar. No questions asked. They just had to order the parts in advance.

Similar results to everyone else...It finally rides like a truck! Can't wait to hook up the trailer and see how it does!

Crusher 2
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