Dealers who performed the Suspension TSB

[Viper-2]

Originally Posted by SteelCity

West Ashley Toyota in Charleston, SC. No hassle, but didn't do an alignment.

Same here, but they did do the alignment.

[evolution6972]

my dealer told me the alignment wasnt the the problem they told me it was the tires they said they put it on the machine and it was still fine so i looed at my tires and i got some that are rounded a lil and i just rotated them last oil change so i guess i got it strait moved the old ones back to the front and going on a trip today so ill see what it does

[cathellsk]

Originally Posted by khfactor

I used the 1-800 Toyota number to get the "pre-authorization" first, then I told the operator that I would be taking my truck to Faulkner when I was asked where I would be taking my truck to.... The operator had already contacted them "on-Line" I presumed, and told me to expect a phone call from the Service Writer the next day. Sure enough, I got a call from Faulkner the next day. Faulkner asked me when I want to bring the truck in as they have already ordered the parts for me based on their contract from the 1-800 toyota representative.

No further questions were asked when I went in. In by 8:30 AM, out by 4:30 PM the same date. Work was doen RIGHT the 1st time.

There is a female service writer and she handled my case. Cannot remember her name, but she is the only female service writer. Perhaps you can ask for her......

Good luck......

What is that number? Is it the one in the beginning of my owner's manual?
I went by the dealer today and showed them the TSB but since my truck is an '08 they said they wouldn't do it. Its not showing on the computer yet for '08s. How do I convince them otherwise?

[khfactor]

It is a hit or miss, I am told with the '08s. some members are reporting that they have been able to get the work done while others are getting a cold shoulder from some dealers.

The number is in your O/M.

Good luck....

[cathellsk]

Thank you sir.
I've done alittle more searching on this site. There "may" be a redesigned 3 leaf pack for some later '08s. But for the most part your right, its hit or miss with '08s for now.

[khfactor]

Originally Posted by cathellsk

Thank you sir.
I've done alittle more searching on this site. There "may" be a redesigned 3 leaf pack for some later '08s. But for the most part your right, its hit or miss with '08s for now.

In my opinion, no re-designed 3-pack leaf springs would be equivalent to the 4-leaf springs. Metals have their properties and no matter what the dealerships may tell you, there is no way that so called "re-designed" 3 leaves would equal 4-leaves....

[BigRed]

Add Fred Anderson Toyota in Raleigh, NC to the list of dealers who handled the suspension TSB. Once we got past the initial arguments about if my truck really needs this they did a great job. Replaced the springs, all 4 shocks (I have an SR5) and did the alignment. They left the alignment sheet in my truck when I picked it up.

[07tacoark]

john harvey toyota of bossier city, la did mine in one day. took them 2 weeks to get parts in and no hassle

[SurfnWolf]

Bought a used 2006 Double Cab from a friend who wanted the Tundra, How can I tell if it has been modified with the correct rear suspension? When looking at the back I see my truck looks exactly like the pictures above, it has a Blue and yellow type suspension Spring. I havent looked close enough at the part numbers yet? Just wondering.

[wiscdave]

Klosso Toyota in Appleton WI did my springs on my 08. I did have to go back in for the alignment, even after insisting on it. I'm very happy with the improved springs and I'm still considering helpers to boot, but I need to get the boat out of storage first to get it the true test. Towing the 3500lb boat with my atv and equipment in the back (1000lbs).

[ccrnr77]

Lowe Toyota of Warner Robins, GA ... Done right the first time

[RCBS]

Germain Toyota. Columbus, Oh. ordered wrong springs, but i caught it before they installed. no problems other than that. even got a loaner for a day. i broke their cherrie. 1st one done at that dealer. did an alignment as well.

[death valley fan]

Northlake Toyota
Covington, LA
Done Right the First Time
I even got new shocks out of the deal (already had bilsteins)
Alignment was done. No Problems

[nitrozahn]

Classic Toyota in Waukegan, IL
Great job no problems.

[AL417]

Pauly Toyota in Crystal Lake, IL. No problem getting them to do the TSB and it was done right. They also agreed to the tailgate TSB but I haven't had time to get it done yet.

[jehays]

Ourisman Toyota; Chantilly, VA

[ResqFE]

I bought my 07 in september. Should I expect that the dealer should of done mine. I'm out of town right now and can't look at my truck to see if its been done.

[jehays]

ResqFE, dont assume because they wont do it unless you tell them.

[eye one]

Edit: Update

Hertrich of Milford De. (Toyota * Scion) performed incorrectly the first time; new 3 leaf on drivers side, new 4 leaf on passenger side.

Left overnight and they corrected it the next day, wrong parts ordered was the reasoning. Not sure if alignment was done, they said it was done (after incorrect installation) but doesn't show on my paperwork.

[05TacoTRD]

Kieth Pierson Toyota in Jacksonville Florida.

Their service department seems to be full of nice guys. Not to mention their Shop in the back is amazing. Happy workers means better work.