Originally Posted by saf023
Just tried hooking up my ScanGauge for the first time. I took it right out of the box, installed the Ethernet looking cable in the back of the ScanGauge, turned the ignition on but short of starting the truck, plugged the OBDII cable into the trucks ECM and nothing.
The backlight of the ScanGauge comes on (but goes out on its own) and nothing ever comes up on the display. No "connecting" nothing.
Anyone have this problem?
There is a ribbon cable that connects the display to the circuit board of the ScanGauge that can sometimes become loose causing the display to no longer display data. The backlight will still work since it pulls it's power from pins separate from the ribbon cable.
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describing your problem (or just quoting your original post and this response) or call us at 1-888-433-5664 and we can get you set up with a new unit that should work properly.
Sorry about your unit not working initially, I know how frustrating that can be.
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