2010 Tacoma Radio Problem

Well, my radio went out on my new Tacoma at about 300 miles .
It's the JBL 6CD with XM head unit. I was driving home listening to XM and the sound started to get distorted. I thought the reception was bad so I changed the station. It wasn't the reception, even FM was doing the same thing. After a few more seconds, the sound completely stopped. The head unit was receiving all the stations and displaying the text of the different songs but wasn't producing any sound. I tried CD's and it wasn't working either. It would still display the TEXT of the songs, but no sound. The volume control was stuck at level 22 and I couldn't change it. I tried everything. Turning the unit off and on, turning the truck off and on and using the steering wheel volume controls. But, the bluetooth on the stereo works fine? Something weird is going on.
I took it into the dealership and they said they're ordering a new unit. Hopefully it wont take too long to get this thing replaced. Driving without a stereo sucks!

 

I think there is a TSB out for the head units. Some kind of manufacturing problem.

 

Quick update: When I started the truck up for work this morning, the radio started working again. But, after about 7 minutes the radio went from distorted to dead again.

 

Bring it to the dealer. It is a common problem with 09-10's.

 

Okay I went to the dealer today for them to install a new Radio. I guess that's not the problem. They installed a new head unit and couldn't get it to work Now they are ordering a new Amp. Hopefully this will fix the issue. Anyone else's Amp every go out??

 

I have a 2009 , and just had the amplifier replaced as part of a TSB. I had a rediculous sound coming from the sub, when I asked at the dealership they said "oh Yeah, we've heard of this" they replaced the amp and verything is good now.