TSB done, No shocks??

So I got the rear TSB done today with no hassel from the dealer which I'm happy about. But I have a non TRD and I didn't get new shocks, I think I'm supossed to get them. So I have to go back tomorrow and talk to my orignial service advisor because he was off today and a different guy helped me. It shows in the tsb that the tach gets like 2hrs pay for doing the shocks so they are ripping off Toyota for not doing it. Not to happy I have to go back. Anyways just venting a bit.

 

Non TRD models are supposed to get the Bilstien shocks that come stock on the TRD models.

 

That's what i thought, I'm off tomorrow so I'm gonna go back and talk to the first guy I talked to. Just to be clear I'm supossed to get the blue and yellow ones right?

 

Yup!

 

Yeah I checked under the truck I got the four leaf pack but not shocks, I made them give me a copy of the TSB that I brought in to me. So I'm gonna talk to the other guy tomorrow. The service advisor today was less than helpful. But thanks. I'm gonna get my shocks tomorrow.

 

It would help to print out the TSB and bring it in with you. That way you can show them when/if they give you any hassle.

 

when they did mine i looked under while still in the service drive... the guy was like "wow ive never seen anyone look at the work before they leave"... ild honestly be afraid if someone got the tsb done and didnt check the work before they drove... loose u bolts = bed on the ground... and axle in the street

 

It has been reported by some that the replacement shocks have been the black upgraded Tokicos that come on the '09 and '10 non TRD models. Does your paperwork show a shock change?

 

Well even if they do give me black ones, they didn't change them because tho ones on the truck are dirty like the rest of the underside.

I always chack my truck after service. I used to work at a dealership in highschool I know how shady some are. I even mark my oil filter to make sure they change it.

 

x2 I had the same problem.

 

x3

 

When I got my TSB done they gave me the upgraded black tokikos

 

I ended up with the Blue and Yellow, but like someone else said I have heard of some members getting some black ones.

Don't feel bad when they did my TSB the replaced my leafs with the exact same inadequate 3 leaf pack. And tried to convince me they were new, which I agreed with they were new but the TSB said I needed a 4 leaf pack. Took them 3 days to agree with me. lol.

 

Until the engineers come out with a new TSB that says to use the Tokicos I would be telling my dealership to go fly a kite on this and to put in the ones that are listed on the TSB. IMO the Tokicos are crap.

 

You dont mention your year - This note is in the second red framed box from the bottom on page 3 of the most recent TSB:

"The 2009 - 2010 model year non-TRD Option Package Truck is already equipped with updated shock absorbers and bump stops. Do NOT replace the shock absorbers or bump stops."

 

just got mine done today here in New Hampshire, no hassels and even gave me 4 new bilsteins as they ordered the tsb for a non trd truck, and I have a trd. So hey I have some replacements when I hit about 70K

 

Oh sorry I got an 08, so it said I should get shocks, I went down there and my original service advisor wasn't there again. So the guy who wrote the car up talked to me, he was again less than helpfull. What ever I'll call tomorrow and ask. I just wanted to get this done since it was my days off. We'll see what they do about the shocks. They didn't even do an alignment, lazy bastards.

 

MACHOTACO what dealer are you using I bring mine to IRA in Manchester on Mon.

 

Yeah when I took mine back and had them re-do it the second time with the correct parts I asked if they re-did the alignment. They said yeah it was done. Started driving down the road and the thing was pulling so bad to the right I wanted to go back and punch the service rep in the face. Took it back and had them re-do the alignment. Demand an alignment report when they finish.

 

I got the black shocks when I done my TSB on my 2010 TRD sport. The black one sucks. I wish I have kept my Stock TRD bilstein, since it only had 10K when I done the TSB...
PS: 8 month later since the TSB done, towing my boat. It feels like it is sagging. Now I have to do something else about it and not sure what...
OOhhh, I did install the 5100 Bilsteins in the front with 1.75" setting. That come out nice, not vibrations or any negatives about that.
Cheers.