Hello everyone this is Sonny, I am the owner of Downsouth as most of you know and I wanted to clear the air about the whole price increase deal.
Sorry for not getting to this earlier today, but we picked up the shocks this morning early to get started shipping and that way all the orders would leave today and not Monday, figured we would try to give all of you one extra day shipping time with the holiday coming.
First of all as far as I am concerned there is no such thing as being to forward, I prefer the here it is take it or leave approach, that way there is no Gray area and plus I pride myself on standing my ground as a man and as a business owner and even if that means needing to be confrontational sometimes.
The reason the price increase was brought up was because of few other companies out there complain to Bilstein and then Bilstein complains to RCD and RCD being politically correct as they should be calls us (Me) and says "Sonny we need you to raise the price" and of course I respond in my usual, "Yeah Right" as soon as Bilstein provides a MAP pricing policy for all of there shocks I would be more then happy to.
Then I usually fire off the well I can not see how they could be bitching about me when there are at least "5" other companies whoring out the entire Bilstein shock line and it goes down hill from there.
So long story short "You bet your ass" I am going to continue giving all Toyota Forum members the best deal we can until someone bigger and badder comes by and stops us.
So at this time we are running the same and we will figure out a way to still be politically correct and make sure all forum members get the best deal they can from Downsouth Motorsports along with the best customer service we can provide.
Thank you to everyone out there for your support and as always we truly appreciate all of your business.
And all of you that just ordered shocks from us yesterday and today, your Invoice and tracking #'s are on there way...
Have a Good weekend....
Originally Posted by Masada
Please excuse me if I seem forward, but I've never heard of a business letting a competitor dictate their prices because they (the competition) cause drama.
If a competitor has a problem with the DSM prices, then maybe they should have negotiated their contract better or sell more units to get a better bulk rate.
I would encourage DSM to keep doing what they are doing and not worry about what others are saying, your low price and good customer service will keep customers coming back and make Bilstein happy with their name being marketed as much as it is (more than procomp, ready lift, revtech etc...).