Originally Posted by NOTNA
Spoke with the dealer and they explained that...
1)there has not been an oil change yet they are done every 10k miles.
2)the truck came from the factory over serviced.
3)there is no damage done.
4)they removed the excess oil and documented that it was over serviced from the factory.
I called toyota corporate and had them document it, receiving a case number to reference if there is ever an engine issue related to oil it would be taken care of.
Even if all of this is bs in the end at least Toyota "acted" like they were at fault.
You need to find another dealer,the 2012 tacoma 4cyl oil change is every 5000 miles.i went thru this with my local dealer,i have papers from Toyota that the engine in 2011 and 2012 tacomas oil change is every 5000 miles with synthetic ow/20wt