This is the second time I have placed an order with All-Pro Off Road and I must say it will be my last. The products made are of good quality however the service over the phone sucks. (calls going to India are of higher service quality) Some products are shipped with missing parts. When I called to notify them of missing hardware, they said they would send it right away. It is now day 3 still no hardware, guess I am off to Home Depot to buy my own hardware. Staff requested I take pictures of an install of their rockers as I was getting a banging sound every time I hit a minor bump. The pictures taken were very detailed and actually had descriptions of what one was looking at. When I had called back to confirm they had received my pictures, they responded with "I'm not sure what I am looking at." I would hope an employee is properly trained on a companies products and would know exactly what they were looking at. Then I was notified that some tacoma models needed a notch cut in the pinch weld of the body when this happens. Okay thats no biggie, but maybe like some directions with the product that says if this happens do this. How hard is it to include installation instructions? I think this is the first product I have ever bought in my entire life that did not come with installation instructions especially for a product that is fabricated for a specific make and model.
If you buy products from All-Pro Off Road I would strongly encourage you to make 100% sure all off your order is present and I hope you are a professional installer of their products yourself.