High Clearance Rear Bumper

subd

 

I love my ATO hc rear bumper! And I tow....

 

Looks good man

 

Pics of led lights that were provided and are awesome. Also for the hitch pin access I cut an opening out of the metal flange below the bed. Albeit a rough cut but access is very easy now too lazy to clean it up at the moment. I use a hitch pin like this

 

I did a Chevy spring swap with shackes so I needed a very large drop. I have a 16" drop which put the top of the ball at 18" from the ground or 16" to the tongue from the ground which is the proper height for most towing applications. I'll take a pick later

 

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All you have to do Chris is work with me and we'll get you set up with the new latch. However you refuse to do so so please stop slandering our first revision product!

 

Whole lot of crying going on in here. Some seems to be substantiated and some not even close to being real world issues to someone who is handy and can think out of the box.

I never had any issues with ATO when I picked up the phone and talked to them. Seems many of you are lazy and clueless and just like to jump on the bashing bang wagon. Every guy who bought a bumper and has a clue has little to no issues. If you think aftermarket custom armor products are going to be perfect and require zero modification you should buy a car and start hanging with the tuners.

If your not willing to work with a supplier so they can fix the issue you should shut your mouth and place the blame on yourself. Shit happens and no one is perfect. It's how a company responds to mistakes and fixes them that counts.

So sad to see the aftermarket truck parts scene turn into a bunch of helpless crying babys.

 

Pick up a phone!!!!!!!!!!!!!!!!!!!!

You must be one of the lazy ones and that explains a TON concerning your "issues".

I mean what kind of person gets a bumper that has issues they paid hundreds for and sends an e-mail? Then cries about response time?

 

We changed the design to stop this problem, which the change has done very successfully. We offered to fix the issue for everyone who had the old style latch. All those who replied have been taken care of to their satisfaction, as far as I know. However, Chris is unwilling to work with us for getting his tire carrier fixed properly. His tire carrier has two problems that I know of, we were trying to work on getting both fixed but he will not work with us to do so. If he wants me to send him the new latch that's fine but he has to be willing to actually talk to me and tell me that is what he'd like. I called him just this morning and left him a message. He called back in 5 minutes only to immediately hang up, not saying a word.

If anyone else is having this problem please call me, pm me or email me and I will take care of you.

I'm sorry that you feel my service is poor. I do not sell hitch adapters and I don't feel that it is up to me to know every single option from every manufacturer for them. You've seen several posts from people saying they use the factory cross pin hole with little trouble. We have changed the current bumpers to have the hitch tube stick outside the back side (same direction as the shackle tabs) allowing the cross pin to be outside of the bumper. Originally I made the hitch tube flush because this is a HIGH CLEARANCE bumper. We build parts for wheelers and that is the mind set I use when designing our products. I personally would not want a hitch tube sticking out to limit the departure angle at all. The hitch location is also based on the information I received from Kevin about how he was building them. According to Linwood, who was nice enough to actually tell me that was not the case, unlike anyone else who has seen Kevin's old bumpers.

If you wish for something to be done to your bumper please contact me directly and I will try to work with you on that. You will get the same very simple offer Chris got many months ago.




It is true that I have been struggling to keep up with emails. This is something I have been working to get on top of. As XXXX says the phone is the best way to get a hold of us right now. We are here from 8am-12noon and 1pm to 5pm Central time. The only time we don't answer the phone is when we don't hear it, which is actually not that often.

 

I have not refused to work with you, I refuse to remove the reviews until I have a working product. I've tried to work with you including several phone conversations and emails up to and including sending back my tire gate.

I have told you in the past while on the phone what I would like from you which is a working product. Funny that you think I called back considering I didn't get your message (which is actually further proof of the lack of customer service) until about 30 minutes ago.

I'll be giving you a call later this afternoon when I have a chance.


Chris

 

Chris, I called you just after I made the first post this morning. Your phone number called me back within 5 minutes. The offer is still the same. The leading of the bashing wagon must go, especially since it has only continued. It is not difficult at all! This will not lead you to any sort of internet fame!

Matt call Pro Form Fabrication, they can help you.

 

I love it.

 

Didn't you send the swing out in once already? Or was that Ryan (Lemons?)

I would like to see it all work out for you guys. 4x/ATO releasing a successful revision and ensuring customers get a functional product. I'd imagine 4X builds them like the rest of the fab shops that build HC's and each swing out is fabbed/welded on that particular bumper which I could imagine causing issues on re-work.

 

I say BAN!!!!

 

Both of us have.

Working on getting all this taken care of now.

 

I have nothing but good things to say about Armor tech offroad. Kevin was great everytime I talked to/met him. And Adam has been great everytime I've talked to him.

I know issues can happen when there are situations where people feel that the other is at fault, where a situation can be easily remedied. I know if I had spent a bunch of money on a bumper and there was a problem, I'd do everything I could to find a solution or to work with the manufacturer to find a solution.

I've had issues with tons of stuff I've orders for the truck... But that's life.

If you want real headaches buy a jet ski and order some aftermarket parts. Shit fits way worse and needs way more modifications to make it work.