So the other day XM shut off my radio service. No biggie, I was going to wait for them to call me. Today they called and the first thing I hear is that I owe a balance of $39. I was like WTF for??? Turns out they "auto-renewed" my service in July even after I told them not to in February and that was for the 2 months of service they gave me without my authorization.
Long story short, after some arguing on me paying that 39 dollars I got the to put on the supposed floor manager. I went back and forth with the manager about paying the fee for the services I did not request and then she threw out the "Sir you have pay this or we will send it to collections!" I just smiled as that is what I was waiting for... My response...
"Ok, send it to collections and I will be more than happy to take it to the Military Judge Advocate Generals office at my local base as well as turning it into my corporate legal team for deployed employees because you auto renewed this without notifying me while deployed outside the United States supporting the Armed Forces."
The lady started stuttering and stammering not sure what to do, she placed me on hold for a while. When she came back she happily waived the fees and then I renewed my subscription after a few more minutes of haggling. They were not going to give me the half off cost ($77 a year) so I said I wasnt going to renew. She was like "But sir, I waived those other fees for you." I just laughed and said those fees were your problem, not mine. I know people get the year subscription for $77 so that is the price I am paying, take it or leave it lady. I dont need your service, you need my subscription plain and simple so whats it going to be???
I paid the $77 and have my years subscription!!!