2012 USB thumbdrive error "NO SUPPORT"

I just tried to use a Sandisk 16gb thumb drive to play music, and i'm JUST getting NO SUPPORT flashing on the screen. My truck is a 2012 non entune and the music was dragged from my Mac music folder to the thumb drive. Any ideas???????

 

Mp4 vs mp3?

 

Have the same problem with my '12 but when I try to plug in my iphone 4 into usb to play music. Then if if unplug/ plug back in it works, happens all the time wtf! Has to be an error in to radio

 

Was there ever in resolution on this topic? Does it require special formatting on thumb drive. I assume it will only recognize WMA or MP3 files but I am not having any luck with either of those.

 

No resolution yet

 

And you're sure the thumb drive works and is virus free? I haven't had this problem with my thumb drive, same brand too. Warranty call before its too late.

 

what format? if you just copied from your itunes folder....you did not copy any music to the stick

 

What would be the correct way of transferring music from itunes to the thumb drive? Honestly, i'm real computer illiterate

 

Your computer is Windows or Mac?

 

Did you format your drive to be fat32 first???? This might be it.