What a pain in the arse. I went to the website and signed up after recieving several letters saying my free 90 days (new truck) was about to expire. No emails saying a bill was due after I finished their registration process. Amount due on website is $0.00.
Yesterday the satellite service stops. <sigh> Ok, go back on the web site. OH, I have to select a subscription! Do that. Final screen says payment processed. Wait 1 hour, check radio, nothing. All night, same thing. This morning, same thing.
Get to work and go back on the web site. Now there's not even an option to select a subscription type. <sigh> Reluctantly call customer service and talk to someone who barely speaks English. She's not Indian, at least they haven't gone there yet. After 20 mins I finallly get service set up. Now I have to go sit in my truck for 20 mins on Channel 1 and listen to the commercials about how great XM is before I can tune to actual stations I'm interested in. Part of the radio set up process. Guess that'll be my lunch break.
THEN, the lady won't freakin' shuddup about a free radio I can get that only costs me $39 (WTF?!?!?). I DO NOT WANT IT. That's paying for 2 service plans FFS. 'Well just to let you know that you save over $100, Sir' <choking phone with both hands now> NO, damnit!
Rant over. I hate dealing with customer service (HAH) at any company these days. But then again those folks have the worst job in the world dealing with pricks like me who don't say yes to all their offers