Waiting for carrier bearing drop

Hoping the vendor sees the title. I ordered a carrier bearing drop on 2/12/14 and sorry to say still haven't received it. I understand a few weeks but its soon to be a month and I was charged. Hoping he gets it out soon.

 

Huh, that blows, hopefully the Amazon deal goes though for us so it can bring up your spirits

 

who'd you order from OP, I know streettacos has a 4-6 week wait, as stated on their website.

 

just noticed your running a 2.5'' lift. having vibes with that small of lift? guess its a roll of the dice, was lucky to have none with my 3''.

 

Yea I had slight vibe from the lift, nothing crazy. the drop is for my OME lift that I am waiting to install.

 

So I ordered the carrier bearing drop on 2/14/14 and it is now 3/27/14 and still nothing. This is getting a bit annoying

 

Just go to a hardware store and buy some washers.

 

did that didnt work out

 

Still havent heard from this guy. About ready to get my money back.

 

In the same boat, but for sliders

 

you guys try picking up a phone and calling?

 

That would be a no. Been communicating via email thus far. On that end I have had luck.

 

I'm sorry guys. I'm here and alive. Normal lead time for carrier bearing brackets is about 3-4 weeks, but crept up this new year due to a bunch of large overdue jobs. Rock sliders, 4 link kits, etc. I've been working hard at getting the overdue jobs out and trying to get things back to normal here. It's just me here so I have a hard time getting caught up as quickly as I'd like. I've been backed up before and pulled through, but this last one from the end of 2013 and into this new year has been harder with more items to get finished. The good news is I've made good headway and things are actually starting to get better, even though it may not feel like it on the customer's end.

Honestly, a 4 week wait in the custom parts business isn't that bad (we call it 4 weeks, not a month )

All of these smaller items would have been out these past couple weeks but I had a group of overdue sliders that needed to go, and more are on the list. I promise anyone waiting, their part is right around the corner.

I appreciate every order I receive, and I do work very hard here, nobody wants items shipped worse than me, but I just got really behind and I'm trying very hard to get caught up here. I rely on fresh orders as any small business does to keep things moving and get people their parts as quickly as psychically possible. I'm sorry for the wait guys.

One last thing..in times of backlogs such as this, my communication isn't as good as it is when things are running normal here, mainly because I'm either in the shop working on machines to get stuff made and shipped, or sitting here on this computer while the machines are turned off. I try hard to not let any emails slip through the cracks, I receive a ton of them, but during extremely busy times like lately some tend to get buried. Email is always the best way to contact me, my wife helps monitor them. Lately I've been working very long days and normally try to get to as many emails as time will allow in the am, but can get trapped and turn 15 minutes into a day real easy on the computer.

I just saw this thread via email notification, but see it was made last month. I had to have received a notification at some point earlier than today, but may have accidentally deleted it thinking it was one of my slider threads. This is the first time I've seen this thread.

 

Wow, ive been scowering the threads to see if Streetacos was still in business. Im in the same boat with you guys above, waiting on a carrier bearing drop bracket. Ive called, emailed, texted etc. kinda scary when you place an order for something , pay for it online, ask a simple question and vendor does not comminicate. But, from what i see his parts are best around. I guess i have to wait, fingers crossed that i actually get the part within his listed lead time. You would think that he would have a stock of these pre-fabbed ready for ship. I wish there were more options for a carrier bearing drop bracket that actially fits. But for now STREETACOS has us by the balls..

 

Guys just to help the vendor out I did receive the carrier bearing drop about a month later. He contacted me via the forums and it reassured me. Status on install us its a very well made part. I installed it in conjunction to my OME 3" full kit and guess what vibes are pretty much gone. I am very happy with outcome so far. Worth the wait.

 

Picture of it installed

 

Since you don't have your profile filled out, I can't do any research to find out who you are and expedite your order.

I do my best to get to all of the texts, emails, forum PM's, voicemails, etc, but I have to eventually fire the machines up in the shop and psychically work too if people are to receive their parts.

If I made 20 brackets in hopes of having a stocked shelf, they would all be put in boxes and shipped to the others who have been waiting, then I'd be right back to square one, receiving orders and building parts. If all I built was drop brackets, I could stay caught up on them, but I make a 125 other things too and some take multiple days, some take weeks, like 4 link kits etc. I'm a small growing business building custom parts with a lead time. When I'm communicating nothing is being built, and when I'm in the shop working I'm not communicating.

Thank you.

 

Something else worth noting, since I deal with this a lot...I have LEAD TIME and SHIPPING INFO listed in the DETAILED DESCRIPTION on items in my webstore for viewing before the order is placed so the customer knows what to expect.

I've been doing this for years now and I've come to realize 98% of people don't bother reading the detailed description before they order and then I receive their email days later on how long they can expect to wait. I'm very fortunate and thankful that once I return their email and give them this info they are very nice and understanding.

These brackets ship USPS Priority Mail and the customer receives their USPS email with shipping info and tracking number once the label is printed online when the item is finished or close to being finished. I track all items on my phone app too.

 

I can surely understand where you are coming from streetacos. I sent u a p.m with my personal info.

 

I'm having the same problem with him. I ordered one 8 weeks ago and still haven't received anything. I've Emailed him 3 weeks ago, but got no response. I realize there is a 3-4 week lead time (according to the website), but 8 weeks and no communication or product? This is just poor customer service. I wish I'd have seen this thread before placing my order.