I understand Iven's frustration. He did wait forever. He was one of the unfortunate ones who got caught up in a horrific back log that I experienced during the later months of 2013 and am just now getting lead times back to normal. This is a hard business, especially when you are fortunate enough to receive orders in this economy that doesn't seem to be getting much better. I do this work solo and can't afford help.
I'm at that fine line of realizing that it's way too much work for one guy, but not being able to bring anyone in since orders are never a guarantee. Working for yourself is hard. I do strive for a high quality product, and I do make any issue that may pop up right, believe me, trying to move forward but going backward isn't fun. But sometimes it's necessary. It's important for people to know, I wasn't trying to rush these, just chose to do the plating the way I did, and would have never sent a product I didn't think would hold up.
I've seen other vendors on here who make really good products and rival the big company's prices and have their lead times set at 3-5 months, and that's with helpers in the shop.
I'm trying to decide if it's time to go get a normal job that I'll hate and get treated like a slave, but collect that precious paycheck every two weeks, or keep working extremely long days and move the business forward. It's a tough call.