I recently purchased the Tonneau Sport cover made by Agri Cover (AKA Access), this past July. I like the cover; it fits well, and is easy to roll up so I can use my bed. I have recently noticed a problem, which I would call my vinyl cover "wearing". This particular cover is designed so the cross bows actually roll up with the cover itself, which is nice for bed access. However, the wear I am talking about is occurring from me rolling my cover up and the crossbars wearing against the black side of the tonneau cover, which is leaving white wear marks. I called Agri Cover twice today, the first time I was told I need to “condition” my cover and it will solve all of my problems. It sounded weird to me, however, I did as I was told, went to the store bought the magical stuff the tonneau cover man told me about. Of course it made my cover look black and shiny but my white marks still existed. I immediately started getting aggravated I decided to call Agri Cover again, I told my story again and found myself at a dead end leaving “Ed” (the warranty guy) a voicemail. No I am not a crazy consumer that is going to call this company every day until I get answers. However, I do feel like maybe my cover isn’t supposed to wear the way that it is. I feel that $300.00 is a lot to spend if you cannot use the product as it is designed. Also my cover is only 2.5 months old; I think that’s pretty bad. I use my bed a lot so the cover does get rolled up a few times a week. Has anyone had this type of problem before? I guess there are many products you can use to “Condition” your tonneau cover, is it really required? We will see what happens; maybe Ed will call me back and tell me he’s sending me a new cover.