Well, it's been awhile since I updated this thread. So, I shipped the 3rd back to Trail-Gear and UPS promptly lost it! I was starting to wonder why I hadn't heard back from TG and that's when I figured out UPS lost it. Got TG on the phone and
their salesman Chris helped with UPS and after another 5 days lost they found my 3rd. The 3rd made its way back to Cali, it arrived today. TG immediately had their tech tear it down. They determined it was a defective carrier bearing. The faulty parts were replaced and Chris had the 3rd back on the UPS truck same day, he shipped it 3 day select too. I thought that was a nice touch.
I was pleasantly surprised on how Trail-Gear handled that return process. Hopefully all goes well when I plug it back in next week.