Originally Posted by Pster
My 18 yr old daughter drives a 2006 Honda Accord V6. The dealer was going to charge her $85 to change out the cabin air filter
plus shop supplies "tax" and sales tax. I ordered it online for $13, including shipping, and it's easier to install than the Tacoma: 5 minutes max.
I will never see auto dealers as any more than opportunistic thieves. They have no shame nor morals in taking advantage of the uninformed.
While I don't disagree that some dealers may be opportunistic, you need to consider their overhead in such a deal. If they get a tech involved, they need to bill for their time. Your "simple transaction" would require a service writer, tech, parts guy and end up at the cashier.
In days gone by, she would go into parts, the parts guy would walk out to the car with her and spend the 5 minutes installing it. Unfortunately, those days are long gone. They are there to make money, there is not very much margin in a $13 filter.