870 Express Rant

CVAC085 · Dec 16, 2012

bjmoose[OP] said: ↑

UPDATE:

Actually two updates.
1st - I have an additional Express 870 - this one's a youth model - that I bought *before* the other one, but actually didn't get a chance to shoot until TODAY. Naturally, THIS ONE works as you all would expect - we ran 100 shells through it with nary a problem all while showing a bunch of Boy Scouts how to do it. And no, I didn't have time to clean this one first either. But it just worked.

Meanwhile, the original 870 is now at the gunsmith. Here's a tip: Gunsmithing is an "old school" business.

Consider an example. If my Dell laptop gives me trouble for some reason, I ring up support, they email me a shipping tag, I plop the laptop in a box with the shipping tag on it, drop it at the UPS store, and call it good until they ship it back to me.

Gunsmithing? Not so fast. The relationship between the local authorized smiths and the factory is a looser one. If you don't put a letter with the problem and your personal contact info in the box with the firearm you're returning - they become confused because the factory has NOT forwarded on to them the detailed problem info you ALREADY provided to the customer service rep.

I suppose this isn't surprising as it's the way things have ALWAYS been. But it caught me off guard given how so many other businesses now operate their customer service department. My bad. Anyhow, I now have to sort some details out by phone during "normal working hours" with the gunsmith.
Click to expand...

Well hope things go well for you and the wallet and that you get the gun back soon!!! Glad to see your youth version fired without issue!

bjmoose · Jan 13, 2013

FINAL OUTCOME:

I got the rifle back from the gunsmith shop surprisingly fast. Total turnaround time including shipping was a little over a week. In fact, by the time I rang up to straighten out the mailing label - they'd already shipped it back.

The tag said: "Deburred and fitted chamber. Test-fire."

But with Christmas and New Years, it was a few weeks before I was able to get back out to the range, which I did today. Shot 100 shells off in 4 rounds of trap today for a score so bad I'm not even going to post it up. (nowhere to go but up!) But the 870 performed flawlessly.

kirkofwimbo · Jan 13, 2013

I had a very similar issue when I got my 870, but it ended up being the forestock had warped and was dragging on the magazine tube as you cycled the gun.

Odbc5 · Jan 18, 2013

I had the same problem I had to slam the butt on the ground I took the trigger group apart and cleaned and put it back together and haven't had a problem since

jameskhana · Jan 25, 2013

bjmoose[OP] said: ↑

FINAL OUTCOME:

I got the rifle back from the gunsmith shop surprisingly fast. Total turnaround time including shipping was a little over a week. In fact, by the time I rang up to straighten out the mailing label - they'd already shipped it back.

The tag said: "Deburred and fitted chamber. Test-fire."

But with Christmas and New Years, it was a few weeks before I was able to get back out to the range, which I did today. Shot 100 shells off in 4 rounds of trap today for a score so bad I'm not even going to post it up. (nowhere to go but up!) But the 870 performed flawlessly.
Click to expand...

I had the exact same issue with an 870 Express a few years back. After a trip to a local authorized gunsmith, as well as back to Remington, they finally just replaced it with a brand new one. I've had no issues whatsoever with the replacement

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870 Express Rant

#41
CVAC085 Well-Known Member

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bjmoose [OP] Bullwinkle J. Moose

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kirkofwimbo Well-Known Member

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jameskhana Maibatsu Monstrosity

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870 Express Rant

#41 CVAC085 Well-Known Member

#42 bjmoose [OP] Bullwinkle J. Moose

#43 kirkofwimbo Well-Known Member

#44 Odbc5 Member

#45 jameskhana Maibatsu Monstrosity

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#41
CVAC085 Well-Known Member

#42
bjmoose [OP] Bullwinkle J. Moose

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kirkofwimbo Well-Known Member

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Odbc5 Member

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jameskhana Maibatsu Monstrosity

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