How do I file a complaint?
The Texas Department of State Health Services (DSHS) will investigate a complaint that pertains to a retail food establishment located in an area where DSHS has regulatory jurisdiction. DSHS has regulatory jurisdiction and enforces the TFER in those areas of the state that are not permitted or inspected by a local health authority. You should contact the appropriate local health department, if your complaint pertains to an establishment located in an area with a local health department. Please see the "Complaint Process
" page for information on filing a complaint or contact the Food Establishment Group at (512) 834-6753, if you would like to discuss your complaint, file a complaint by telephone, or find the contact information for the appropriate local health department.