I'm curious as to how much training you guys get and how often qual periods are...and what laws you get taught regarding using your guns.
This does not go for the EP guys. I know you get numerous hours of training, tactics, and driving skills.
Luckily, I got my training and experience from several LEOs who I work with and are close friends of mine. Taught me all the things that matter like officer safety skills, handcuffing techniques, take-down tactics, and all this type of stuff. Basically a crash course police academy. I have more knowledge than a vast majority of PSO's and that's scary to be honest. PSOs should be trained more.
The only downfall I see to the things I have learned is I tend to approach situations like a LEO would vs how a PSO is trained to since I was taught by LEOs. This is great for me for officer safety and experience is concerned, but it pushes the legal boundaries of what PSOs are taught. I'll tend to be more liberal in the deployment of my firearm or Taser in the same manner a normal Leo would, but security is trained to be extremely conservative with this. Its almost as if PSO training tries to scare you into not ever touching your weapon which is stupid.
Because of the EP work, I have lots of additional training and experience, but overall I think the vast majority of people who are hired for normal observe and report type posts such as malls and shopping centers are undertrained. I know I was way back when I first started out. Maybe not true for everyone, but this is the way I saw it knowing what I know now.