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Glassworks Is making me mad

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Old 06-26-2012, 01:41 PM   #1
aportis72 [OP] aportis72 is offline
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Glassworks Is making me mad

I knew ordering from galssworks would be a pain in the ass. I have herd the stories, but i decided to anyways. Well its been almost 2 months and still no fenders. I have talked to them 2 or 3 times and they always say they will be there in a day or two.

I have been trying to get a hold of them for the past 2 weeks and can not. Im about to have my credit card company take my money back.

I have emailed and called like 100 times over the past 2 weeks without success.

Grrr. I want the fenders so I can order my LT kit. They are holding me up.
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Old 06-26-2012, 03:07 PM   #2
your TW web developer!
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that's pretty shitty to hear. I've read the stories too. Mine only took two weeks, but I also picked mine up from the shop.
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Old 06-26-2012, 03:13 PM   #3
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I had the same experience I ordered through a shop and They we're to be "delivered" by Tim. Needless to say a month later and 8-10 proposed delivery days nothing so we cancelled the order. Was gonna use fiberwerx but they rubbed me the wrong way so I called glassworks and ended up driving to them and picked up front and rears for cheaper then they quoted me over the phone..... Weird business practices but there stuff fits so well, that prolly dosnt help at all but don't be afraid to cancel if u are not happy.
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Old 06-26-2012, 04:36 PM   #4
aportis72 [OP] aportis72 is offline
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I cant even cancel I cant get a hold of them. I want them just dont know what to do?
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Old 06-26-2012, 04:45 PM   #5
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Pick them up in person
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Old 06-26-2012, 04:48 PM   #6
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Originally Posted by Trifenix View Post
Pick them up in person
x2...i contacted him and he said they had one set in stock and i could get it whenever....picked them up later that week for 300$
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Old 06-26-2012, 04:49 PM   #7
your TW web developer!
rondog is one of the sharper tools in the shedrondog is one of the sharper tools in the shedrondog is one of the sharper tools in the shedrondog is one of the sharper tools in the shedrondog is one of the sharper tools in the shedrondog is one of the sharper tools in the shedrondog is one of the sharper tools in the shedrondog is one of the sharper tools in the shedrondog is one of the sharper tools in the shedrondog is one of the sharper tools in the shedrondog is one of the sharper tools in the shed
 
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he lives in washington though
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Old 06-26-2012, 04:51 PM   #8
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i got mine in person same day that i ordered them. I just told him i was a traveller from out of town and i would be gone in a few days and that if he had a pair i would take them.
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Old 06-26-2012, 05:01 PM   #10
your TW web developer!
rondog is one of the sharper tools in the shedrondog is one of the sharper tools in the shedrondog is one of the sharper tools in the shedrondog is one of the sharper tools in the shedrondog is one of the sharper tools in the shedrondog is one of the sharper tools in the shedrondog is one of the sharper tools in the shedrondog is one of the sharper tools in the shedrondog is one of the sharper tools in the shedrondog is one of the sharper tools in the shedrondog is one of the sharper tools in the shed
 
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^^ that's not a bad idea..might pay a little extra since kartek has to make their money too
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Old 06-26-2012, 05:03 PM   #11
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I canceled my order from him after weeks of bullshit and lies over the phone.

Called Hannemann Fiberglass and had them shipped hours after my order!

Fuck Glassworks, he'll say anything on the phone to get you wait, I had to call 10 times and send harsh emails before I even got a response back.
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Old 06-26-2012, 05:06 PM   #12
wo ai ni bao bei ^_^
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Quote:
Originally Posted by VirginiaBound View Post
I canceled my order from him after weeks of bullshit and lies over the phone.

Called Hannemann Fiberglass and had them shipped hours after my order!

Fuck Glassworks, he'll say anything on the phone to get you wait, I had to call 10 times and send harsh emails before I even got a response back.
I've ordered twice from Hanneman and each time they ship within a few days of ordering
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Old 06-26-2012, 05:10 PM   #13
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Quote:
Originally Posted by blackhawke88 View Post
I've ordered twice from Hanneman and each time they ship within a few days of ordering


He even found a cheaper company than UPS to ship through, called me back with a tracking number and saved me over 100 dollars off my shipping cost.

Really great service at Hanneman, the fenders fit great even got my corners in with a little sanding. No complaints.
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Old 06-26-2012, 05:12 PM   #14
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Tim has been backed up on orders for months now last time I talked with him.
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Old 06-26-2012, 05:13 PM   #15
aportis72 [OP] aportis72 is offline
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Maybe I will look into Hanneman. I just wanted Glassworks because everyone including Camburg said they are the best fit. I Asked Camburg if they could order them for me, but they said they could not. Who all sells Glassworks fenders?
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Old 06-26-2012, 05:30 PM   #16
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engage offroad does i think
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Old 06-26-2012, 06:18 PM   #17
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Quote:
Originally Posted by battlescars View Post
Tim has been backed up on orders for months now last time I talked with him.
If he's got fenders in stock why is anyone waiting for them ? And if someone shows up at the shop and walks away with a set,it's no wonder he's backordered.
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Old 06-26-2012, 06:33 PM   #18
Whyareyoureadingthis?
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Quote:
Originally Posted by F75gunslinger View Post
If he's got fenders in stock why is anyone waiting for them ? And if someone shows up at the shop and walks away with a set,it's no wonder he's backordered.
He doesn't seem to do to bad with local customers, but I've heard a ton of complaints from people who needed them shipped.

It's fine if he's behind, but don't tell me they're shipping the next day and then don't repsond to emails or calls for the next two weeks. lol

He's a geniune douchebag, that's no way to run a business.
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Old 06-26-2012, 06:39 PM   #19
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i went through a third party and i would recommend doing the same; sadly, most of the third party sellers i know of have dropped their ties with glassworks solely because of their poor customer service.

buy fiberwerx or hanneman IMO
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Old 06-26-2012, 06:41 PM   #20
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Looks like I will be contacting my credit card company tomorrow. I will call Glassworks 25 times tomorrow before I do to give them one last shot.
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