Rear Spring & Tailgate TSB Quick Reference

tcBob · 03-25-2008, 10:32 AM

-This is a quick reference for new Tacoma owners on two oft-discussed TSBs they should be aware of
-A more comprehensive list of TSBs (thanks to Angus_NB)

A TSB is a Technical Service Bulletin. The two most talked about TSBs regarding 2nd gen Tacomas are the rear spring TSB and the tailgate TSB.

Rear Spring TSB

If you are still under warranty (36k/36mo) and have a 2005-2008 Tacoma 4x4 or PreRunner (including TRDs), you are eligible for the rear spring TSB, which replaces your shocks with the Bilstein shocks normally given on the TRD package and replaces your 3-leaf springs in the rear with 4-leaf springs. This is to help with bottoming out and sagging that's experienced when a heavy load is placed in the bed. The TSB is specified for the 05-08 models.

If you approach your service dept about getting this TSB done, it's good to have the TSB printed out in-hand when you show up.

The TSB to print out: Attachment 12181

See this post & discussion for tips on getting it approved without too much hassle.

Bent Tail Gate TSB

On 2005-2008 models, there is a TSB to strengthen the tailgate which can be bent under certain conditions. Note this has been fixed in 2008s made after a certain date (details in the pdf below).

Here is the PDF for the tail gate TSB: BO018-07.pdf

(thanks to Flycatcher for assisting with this)

wiscdave · 03-25-2008, 11:12 AM

Thanks, do I have to bend the tailgate to get it fixed? I'm already trying to get my springs updated from the weak ones.

Flycatcher · 03-26-2008, 10:31 AM

Quote:

Originally Posted by wiscdave

Thanks, do I have to bend the tailgate to get it fixed? I'm already trying to get my springs updated from the weak ones.

That is a good possibility. Every dealer is different. You might try calling Toyota first at 800.331.4331 and see what they say. If they give you a case# you can take that and the PDF to a dealer and give it a try. It seems absurd to wait for the tailgate to bend, replace it and then strengthen the new one, but that is what some places require.

I replaced my bent one before I knew about the TSB. I called Toyota, they gave me a case# and a Fax number. I faxed in my receipts form 6 months ago and they are reimbursing me. I may try to get the TSB work done as well.

lsocoee · 03-27-2008, 11:00 PM

I've heard that the gate has to be bent for them to replace it.

hymus · 04-17-2008, 11:19 AM

I took my truck in to the dealer for service and when the service manager noticed that I actually use my truck bed he prompted me with questions on if I had noticed it bottoming out or having poor handling with a load in it. Once I figured out that he was trying to get a yes out of me, he informed me of the TRD suspension available for my 06' 4x4 via the TSB!! I was excited until he called me back later that day and said my claim was denied since my truck didn't actually exhibit a malfunction. Basically what he told me is I have to wait until a shock fails to get the TSB suspension upgrade. Has anyone else run in to this and been able to work around it?

Thanks!

slackdaddy2001 · 04-18-2008, 07:47 PM

Hymus, I think it failed the suspension inspection by the Toyota dealer because they have must looked at your bump stops & saw there was no evidence of the bed bottoming out. If your bed bottoms out it leaves marks on the bump stops. Load your truck with about 700 lbs (truck is rated at 1350 lbs) & take it for a ride to feel it bottom out. Then your bump stops will have evidence with the bump stop marks. The only other reason it could have failed is if you have 4 lugs on your tires.

rick · 04-18-2008, 08:08 PM

depends on the dealer i guess. i took my truck in and mentioned the tsb. the service manager ordered the parts then and there, no exclamation or inspection needed

rick · 04-18-2008, 08:11 PM

Quote:

Originally Posted by hymus

I took my truck in to the dealer for service and when the service manager noticed that I actually use my truck bed he prompted me with questions on if I had noticed it bottoming out or having poor handling with a load in it. Once I figured out that he was trying to get a yes out of me, he informed me of the TRD suspension available for my 06' 4x4 via the TSB!! I was excited until he called me back later that day and said my claim was denied since my truck didn't actually exhibit a malfunction. Basically what he told me is I have to wait until a shock fails to get the TSB suspension upgrade. Has anyone else run in to this and been able to work around it?

Thanks!

do you have more than 36,000 miles on your truck?

hymus · 04-19-2008, 05:55 AM

Thanks for the tip Slackdaddy. The service manager at the dealer I go to actually thought it would be a "no brainer" just call it in like he had done for other owners, Toyota approves and the parts are ordered. I think what is happening is Toyota is cracking down on all the people asking for the upgrade and they have made it more fact based - i.e. actual evidience of the problem. I called the Toyota care line directly after reading another thread and after going through a couple service agents, I finally got one to issue a service request to my dealer (playing dumb and being nice can pay off sometimes!). The dealer called me last night and i need to follow up this a.m. with them but from his message said, t sounds like he has a few questions and then he can order parts...

I am going to definatey check the bumpers since I know i have had it loaded up to 700 lbs in the last few months. Worse case, i might squirt some oil on a shock and see if that will qualify as a "failed" part!

Keason1* · 05-25-2008, 10:09 PM

I probably wont be able to get this done since I did AAL already. Or would I?

007Tacoma · 06-05-2008, 03:01 PM

I can't wait until they add the 2008's to the suspension TSB.

lsocoee · 06-05-2008, 03:02 PM

Quote:

Originally Posted by 007Tacoma

I can't wait until they add the 2008's to the suspension TSB.

It doesn't apply to diesel Tacomas anyway.

007Tacoma · 06-05-2008, 03:03 PM

Quote:

Originally Posted by lsocoee

It doesn't apply to diesel Tacomas anyway.

Damn - I guess I will have to put the gas engine back in...

...oh, wait, that was only in my dreams.

DOHT!

Janks · 09-12-2008, 06:20 PM

I bought my 05 with 51k (KM) a few months ago. I bought the full out warrenty with it. It states that front and rear suspension is covered. When I took the truck into the dealer with the TSB # he punched it in and it said "no coverage"
Is this when I should be calling that 1-800 number? Any one else have this problem? Remember that I'm in Canada...

Thanks for any info..

Janks

05TacoTRD · 09-12-2008, 06:42 PM

I bent my tailgate and Toyota replaced it, my old tailgate is sitting in my garage right now.

timmer · 09-12-2008, 06:43 PM

next stop in house customer service representitive

03-25-2008, 10:32 AM	#1
tcBob misanthropic anthropoid Joined: Sep 2006, #1 Location: SoCal Age: 2 Posts: 1,712 07 PreRunner SR5 V6 Black 2007 Access Cab Automatic 4.0 V6	Rear Spring & Tailgate TSB Quick Reference -This is a quick reference for new Tacoma owners on two oft-discussed TSBs they should be aware of -A more comprehensive list of TSBs (thanks to Angus_NB) A TSB is a Technical Service Bulletin. The two most talked about TSBs regarding 2nd gen Tacomas are the rear spring TSB and the tailgate TSB. Rear Spring TSB If you are still under warranty (36k/36mo) and have a 2005-2008 Tacoma 4x4 or PreRunner (including TRDs), you are eligible for the rear spring TSB, which replaces your shocks with the Bilstein shocks normally given on the TRD package and replaces your 3-leaf springs in the rear with 4-leaf springs. This is to help with bottoming out and sagging that's experienced when a heavy load is placed in the bed. The TSB is specified for the 05-08 models. If you approach your service dept about getting this TSB done, it's good to have the TSB printed out in-hand when you show up. The TSB to print out: Attachment 12181 See this post & discussion for tips on getting it approved without too much hassle. Bent Tail Gate TSB On 2005-2008 models, there is a TSB to strengthen the tailgate which can be bent under certain conditions. Note this has been fixed in 2008s made after a certain date (details in the pdf below). Here is the PDF for the tail gate TSB: BO018-07.pdf (thanks to Flycatcher for assisting with this) __________________

03-27-2008, 11:00 PM	#4
lsocoee how baby dodges are made Joined: Feb 2007, #872 Location: Metairie, LA Posts: 4,988 2007 PreRunner SR5 Double Cab Long B 2007 Double Cab Automatic V-6 Bed mat, URD CAI, URD MAF Calibrator, C2C Hood Struts, Wet Okole Seat Covers, Pop-n-Lok, Wet Okole Underwear	I've heard that the gate has to be bent for them to replace it. __________________ Tacoma World: One big happily dysfunctional family.

04-17-2008, 11:19 AM	#5
hymus Junior Member Joined: Mar 2008, #5487 Location: Chandler, Arizona Posts: 5 06 Tacoma SR5 4x4 4 Dr LB 2006 Double Cab Automatic V6	TSB For TRD Suspension I took my truck in to the dealer for service and when the service manager noticed that I actually use my truck bed he prompted me with questions on if I had noticed it bottoming out or having poor handling with a load in it. Once I figured out that he was trying to get a yes out of me, he informed me of the TRD suspension available for my 06' 4x4 via the TSB!! I was excited until he called me back later that day and said my claim was denied since my truck didn't actually exhibit a malfunction. Basically what he told me is I have to wait until a shock fails to get the TSB suspension upgrade. Has anyone else run in to this and been able to work around it? Thanks!

04-18-2008, 08:08 PM	#7
rick WOW !! Joined: Mar 2007, #993 Location: sw florida Posts: 1,181 big tires and flashy rims 2007 Double Cab Automatic V6 another lifted taco, bilsteins, flowmaster40, afe drop in, lowpro toybox, etc...	depends on the dealer i guess. i took my truck in and mentioned the tsb. the service manager ordered the parts then and there, no exclamation or inspection needed __________________

05-25-2008, 10:09 PM	#10
Keason1* Senior Member Joined: Mar 2008, #5246 Location: Mountain Home, ID Posts: 159 07 PreRunner SR5 2007 Double Cab Automatic 4.0 3" toyo-tech lift with spacers and add-a-leaf. 285-65-18" Dune Grapplers, moto metal rims. K/N cold air intake. 4X Hella 500's	I probably wont be able to get this done since I did AAL already. Or would I? __________________ Confined by gravity

03-25-2008, 11:12 AM	#2
wiscdave Lets Do It!! Joined: Mar 2008, #5392 Location: NE WI Age: 35 Posts: 379 08 44 DC TRD Sport LB 2008 Double Cab Automatic* AFE Stage 2 - with proguard 7 - 2 P3 shallow mount 10s in Supercrew Box - Punch 601s	Thanks, do I have to bend the tailgate to get it fixed? I'm already trying to get my springs updated from the weak ones.

04-18-2008, 07:47 PM	#6
slackdaddy2001 Member Joined: Mar 2008, #5414 Posts: 36 07 Tacoma DoubleCab, SR5 Offroad Pkg. 2007 Double Cab Automatic	Hymus, I think it failed the suspension inspection by the Toyota dealer because they have must looked at your bump stops & saw there was no evidence of the bed bottoming out. If your bed bottoms out it leaves marks on the bump stops. Load your truck with about 700 lbs (truck is rated at 1350 lbs) & take it for a ride to feel it bottom out. Then your bump stops will have evidence with the bump stop marks. The only other reason it could have failed is if you have 4 lugs on your tires.

04-19-2008, 05:55 AM	#9
hymus Junior Member Joined: Mar 2008, #5487 Location: Chandler, Arizona Posts: 5 06 Tacoma SR5 4x4 4 Dr LB 2006 Double Cab Automatic V6	Thanks for the tip Slackdaddy. The service manager at the dealer I go to actually thought it would be a "no brainer" just call it in like he had done for other owners, Toyota approves and the parts are ordered. I think what is happening is Toyota is cracking down on all the people asking for the upgrade and they have made it more fact based - i.e. actual evidience of the problem. I called the Toyota care line directly after reading another thread and after going through a couple service agents, I finally got one to issue a service request to my dealer (playing dumb and being nice can pay off sometimes!). The dealer called me last night and i need to follow up this a.m. with them but from his message said, t sounds like he has a few questions and then he can order parts... I am going to definatey check the bumpers since I know i have had it loaded up to 700 lbs in the last few months. Worse case, i might squirt some oil on a shock and see if that will qualify as a "failed" part!

06-05-2008, 03:01 PM	#11
007Tacoma Quantum Moderator Joined: Jan 2007, #643 Location: San Antonio, Texas Posts: 4,713 08 PreRunner SR5 Double Cab Long-Bed Debadged 2008 Double Cab Automatic 4.0L TacomaWorld.com Sticker, URD True Cold Air Intake, Debadged, Blackened Headlight Mod, 30% Window Tint, Access LE Tonneau, Bed Mat, OEM Daytime Running Lights + On/Off Switch, Fogs-On-Anytime Mod, Alternating Turn-Signal Mod, Canvas Seat Covers, Pioneer Stereo, iPod Connection, PAC steering wheel remote, Homemade Bike Rack (4 bikes), Firestone Destination ATs 265/75R16, gotta do something about this suspension!!!	I can't wait until they add the 2008's to the suspension TSB. __________________ Old Ride: 2007 Tacoma PreRunner Access Cab 2.7L I4 w/ 5 speed manual tranny (Impulse Red Pearl) New Ride: 2008 Tacoma PreRunner Double Cab 4.0L V6 w/ 5 speed auto tranny (Black Sand Pearl) Restoration Project: 1998 VW Jetta TDI 1.9L turbo diesel w/ 5 speed manual and 230,000 miles (Black) *Motto: "I don't mod to go fast. I mod to look good going slow"* Mods: TacomaWorld.com Sticker * URD True Cold Air Intake * Debadged * Black Headlight Mod (BHLM) * 30% Window Tint Access LE Tonneau * Bed Mat * OEM Daytime Running Lights (DRL) w/ Switch * Fogs-On-Anytime Mod * Alternating Turn-Signal Mod Canvas Seat Covers * Pioneer Stereo * iPod Connection * PAC steering wheel remote Homemade Bike Rack (4 bikes) * Firestone Destination ATs 265/75R16

09-12-2008, 06:20 PM	#14
Janks Junior Member Joined: Sep 2008, #9040 Location: London, Ontario Posts: 6 05, TRD sport. Speedway Blue 2005 Double Cab Automatic 4.0L, 4X4 So excited to find this site, cause I wanna start some...	Rear Shocks I bought my 05 with 51k (KM) a few months ago. I bought the full out warrenty with it. It states that front and rear suspension is covered. When I took the truck into the dealer with the TSB # he punched it in and it said "no coverage" Is this when I should be calling that 1-800 number? Any one else have this problem? Remember that I'm in Canada... Thanks for any info.. Janks

09-12-2008, 06:42 PM	#15
05TacoTRD Proud to be a Redneck Joined: Feb 2008, #4570 Location: Jacksonville, Florida Age: 17 Posts: 2,122 '05 Prerunner V6 TRD Off Road 2005 Access Cab Automatic 1GR-FE All Weather Mats, Sirius Radio, Bullbar/skidplate, Rear Leaf Spring TSB, Tailgate TSB, Front+Rear Mudflap Delete, Hose Clamp DIY	I bent my tailgate and Toyota replaced it, my old tailgate is sitting in my garage right now. __________________ Alex - Myspace - My Build Thread - Taco Lift FAQ "Use Your fist and not your mouth"

09-12-2008, 06:43 PM	#16
timmer Off-road enthusiast S.W.region Joined: May 2008, #6655 Location: Las Vegas Age: 46 Posts: 604 08 4WD V6 6sp OCTO, IVD suspension 2008 Access Cab Manual 236HP 4.0l V6 DOHC 24V W/VVT-i TSB/Sus. IDV coilovers & UCA's, IDV Tacoma Signature remote Resevior shocks & custom "Bastard" IVD/toy cartsprings. 265/75r16 BFG-T/A KM on stock TRD alloys. Budbuilt skid set coming soon.... Shrockworks sliders	next stop in house customer service representitive __________________ Smokey Bear sez, Hear it again here Kids !!! http://www.vom.com/wesford/SBHA/SONG...ySONG_ga.shtml I give my pledge as an American to save and faithfully to defend from waste the natural resources of my country - its soil and minerals, its wildlands, waters and wildlife.

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