Originally Posted by yakker1982
I've heard a lot of negative things about Steven's Creek Toyota.
I haven't personally taken my truck in anywhere yet (only 2k miles on it so far), but if the Piercey Toyota service dept. is as good as the sales team there, I say start there.
Piercey's service department sucks.
Originally Posted by ian408
I've been going to Stevens Creek on and off since I got my truck. I've had a couple problems that were worked out.
I'd go there again.
Generally speaking I don't pay anyone to work on my trucks. However I've tried Steven's Creek, Piercey, and Capital for warranty work/recalls/"free" service. Steven's Creek seems to be the only one that doesn't have their heads buried up their ass.
And for whatever reason, they always washed my trucks too any time I dropped them off (which was just a bonus...not really of concern).