oil change question

ok so im a porter at a dealership. trying to move up to lube tech.

boss askes me....
what are the two most important things to do during an oil change.

i said. drain and fill.
tighten drain plug and filter

none of these seem to be right for him.

so give me your best shot please.

 

Not drain the tranny instead of the oil and then put the tranny coolant into the radiator cuz you matched the colors

 

make sure it's good and warm first.....then do what ya gotta do
your boss wtf does he wanna hear?

 

beat me to it!

I would say make sure the filter and drain plug are tight and the oil is not under/over filled

 

Saftey, and customer satisfaction, if you really wanted to kiss ass. Or the other way around whatever.

 

I figured engine off is kinda obvious... but i guess its important

 

x2 i think this is what he wants to hear

 

I agree with Chris...my boyfriend works in a dealership, I've heard some stories of vehs 'falling' off the lifts. Those 2 things ^^ are very important.

I also think your boss was looking for the not so obvious answer, which is the one you gave.

 

thanks guys and girl. ill tell him all of these this afternoon.

personally i think hes screwing with me.

 

Tell him there are more than 2 steps to changing oil and they're all important.

 

thats what i also said

 

you missed it...

1) inspect vehicle
2) upsell wiper blades, muffler bearings, blinker fluid, tire rotation, brake jobs, shocks, struts, rings and bearings, and those $200 fluid changeouts...