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Old 09-09-2008, 08:21 PM   #1
TacoCo [OP] TacoCo is offline
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Napa Sucks

Today was the second time in the last two weeks that the bastards have given me the wrong parts for my wife's Subaru. This time it was the brake pads, and of course, I didn't figure it out until after I had taken everything apart.
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Old 09-09-2008, 08:38 PM   #2
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them bastards. hopefully they will get it right. when life serves me a plate of shit. i just jump in the taco and everything seems better
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Old 09-09-2008, 09:32 PM   #4
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Quote:
Originally Posted by TacoCo View Post
Today was the second time in the last two weeks that the bastards have given me the wrong parts for my wife's Subaru. This time it was the brake pads, and of course, I didn't figure it out until after I had taken everything apart.
you'll have that from time to time man. half the people who work at parts stores...even with computers in front of them, really dont know anything about parts.
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Old 09-10-2008, 08:33 AM   #5
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yup, blame the employees, not so much the store
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Old 09-10-2008, 08:43 AM   #6
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where i am napa is where u go for the better service, all the other places are more or less un-knowledged. most of the guys at the napa here know their shtuff
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Old 09-10-2008, 08:45 AM   #7
TacoCo [OP] TacoCo is offline
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This happened at two different stores. Lesson learned though, I'll look up the parts numbers online on the Napa website before I go to the store.
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Old 09-10-2008, 08:49 AM   #8
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Originally Posted by TacoCo View Post
This happened at two different stores. Lesson learned though, I'll look up the parts numbers online on the Napa website before I go to the store.
thats what i do.... maybe thats why they seem so smart....

-not sarcasm
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Old 09-10-2008, 09:07 AM   #9
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It happened to me and I have learned my lesson...you really have to verify the parts! I am certainly not saying that is the way it should be, but it saves blood pressure medicine and migraines, especially the stuff they pick for you behind the counter because stuff gets stocked in the wrong spot. I try to make a habit even in the stores that are self serve. Shelf labels aren't worth the sticker they are printed on sometimes!!
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Old 09-10-2008, 04:46 PM   #10
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Id agree that its not Napa that sucks, its the people working there. I now make a habit of checking the parts they give me to make sure they are right.
I have an incident a couple months back where one of the sparkplugs ejected in my F-150 and when I went to get the parts from Carquest, they gave me the wrong sparkplugs. Instead of giving me Autolite Double Platinums, they gave me Autolite Copper Core. The Copper Cores will work, but they arent exactly the right sparkplugs for my truck. By the time I realized they gave me the wrong sparkplug, we already had the sparkplug hole tapped and helicoiled, so we just said "screw it" and put the CC plug in. So far, so good...
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