Originally Posted by Killer
The lady at Verizon couldn't get it to work after 45 mins. They are sending me another phone (hopefully under warranty - I am going to watch my bill).
The funny thing is I know it is working because I can hear when I get texts.
Depending on how old it is, it should be under warranty. Although Verizon is a total D-bag when it comes to warranty issues. Any issue I've had with any phone on AT&T they replaced it on the spot no questions asked.
If all else fails and they don't warrant it for some reason you could go to YouTube and find iPhone digitizer fix and DIY for about $30.