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I absolutely hate comcast!!!

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Old 03-23-2013, 11:34 PM   #1
Bennett707 [OP] Bennett707 is offline
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Angry I absolutely hate comcast!!!

Their product is the best I can get, considering the only other internet provider is still stuck on 10mbps.

But their customer service is terrible. Every time I have an issue, I have to dedicate at least 4 hours of my time to getting it resolved.

2 days ago I was promo'd into a higher teir, and was told I would see changes by 24 hours and if not power cycle my system. So of course I did, and still no upgrade.

Well I just wanted to figure out why I am not seeing results, currently on my 4th representative!!! The first one was so helpful, but during a powercycle we lost connection and that was it.

The second one completely ignored me, told me that I was getting the correct speed, and then when I tried to correct him he shot me down and was a smart ass about it.
I asked to speak to another representative that would treat me like a customer and not a number, so he tells me to disconnect and continue for another. Trying to do so, he resets my internet 3 times without my authorization or permission.

My 3rd was a cake walk because all I asked for was a complaint department.

Hoping this 4th rep can help me, my hopes are high, but out of the 4 she is the only one that bothered to verify me so cheers to that I guess.
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Old 03-23-2013, 11:36 PM   #2
Do I look like a guy with a plan?
cmack cmack cmack cmack cmack cmack cmack cmack cmack cmack cmack
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sounds like everything is working how it should
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Old 03-23-2013, 11:37 PM   #3
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MGMTacolover55 is one of the sharper tools in the shedMGMTacolover55 is one of the sharper tools in the shedMGMTacolover55 is one of the sharper tools in the shedMGMTacolover55 is one of the sharper tools in the shedMGMTacolover55 is one of the sharper tools in the shedMGMTacolover55 is one of the sharper tools in the shedMGMTacolover55 is one of the sharper tools in the shedMGMTacolover55 is one of the sharper tools in the shedMGMTacolover55 is one of the sharper tools in the shedMGMTacolover55 is one of the sharper tools in the shedMGMTacolover55 is one of the sharper tools in the shed
 
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I used to have Comcast and they sucked so I went to century link and I can't notice the difference
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Old 03-23-2013, 11:37 PM   #4
Bennett707 [OP] Bennett707 is offline
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Quote:
Originally Posted by cmack View Post
sounds like everything is working how it should
You mean paying for a upgrade and receiving the same old product is how it should be?
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Old 03-23-2013, 11:39 PM   #5
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Gelo760 is one of the sharper tools in the shedGelo760 is one of the sharper tools in the shedGelo760 is one of the sharper tools in the shedGelo760 is one of the sharper tools in the shedGelo760 is one of the sharper tools in the shedGelo760 is one of the sharper tools in the shedGelo760 is one of the sharper tools in the shedGelo760 is one of the sharper tools in the shedGelo760 is one of the sharper tools in the shedGelo760 is one of the sharper tools in the shedGelo760 is one of the sharper tools in the shed
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I went back to 3 Mbps . I was at 20-25 but promotion expired . Nice to have I guess but I didn't use it for what it is . I notice no difference for what I do at 3mbps . My LTE is 30-60 Mbps all day if I want speed .
I'm sure it says up to .....
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Old 03-23-2013, 11:39 PM   #6
Do I look like a guy with a plan?
cmack cmack cmack cmack cmack cmack cmack cmack cmack cmack cmack
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Quote:
Originally Posted by Ipreferwater View Post
You mean paying for a upgrade and receiving the same old product is how it should be?
seems liek the norm these days
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Old 03-23-2013, 11:41 PM   #7
Bennett707 [OP] Bennett707 is offline
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Quote:
Originally Posted by MGMTacolover55 View Post
I used to have Comcast and they sucked so I went to century link and I can't notice the difference
They only offer the 10mbps out here unfortuantly, and the UL speed is not enough for me to stream my media like I do.

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Originally Posted by cmack View Post
seems liek the norm these days
must be a jeep thing.
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Old 03-23-2013, 11:42 PM   #8
Do I look like a guy with a plan?
cmack cmack cmack cmack cmack cmack cmack cmack cmack cmack cmack
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you mean you don't like being ripped off?
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Old 03-23-2013, 11:42 PM   #9
Bennett707 [OP] Bennett707 is offline
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Quote:
Originally Posted by Gelo760 View Post
I went back to 3 Mbps . I was at 20-25 but promotion expired . Nice to have I guess but I didn't use it for what it is . I notice no difference for what I do at 3mbps . My LTE is 30-60 Mbps all day if I want speed .
I'm sure it says up to .....
Even if it says up to, when I am paying for a 20mbps connection and receiving 25mbps (thankfully) and I am now paying for a 50mbps connection and still receiving 25mbps, something is wrong.
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Old 03-23-2013, 11:44 PM   #10
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MGMTacolover55 is one of the sharper tools in the shedMGMTacolover55 is one of the sharper tools in the shedMGMTacolover55 is one of the sharper tools in the shedMGMTacolover55 is one of the sharper tools in the shedMGMTacolover55 is one of the sharper tools in the shedMGMTacolover55 is one of the sharper tools in the shedMGMTacolover55 is one of the sharper tools in the shedMGMTacolover55 is one of the sharper tools in the shedMGMTacolover55 is one of the sharper tools in the shedMGMTacolover55 is one of the sharper tools in the shedMGMTacolover55 is one of the sharper tools in the shed
 
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Well you could go with a 4g uh internet connection or something like that
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Old 03-23-2013, 11:45 PM   #11
Bennett707 [OP] Bennett707 is offline
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Quote:
Originally Posted by cmack View Post
you mean you don't like being ripped off?
I know you like being fucked in the ass, but I don't.
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Old 03-23-2013, 11:46 PM   #12
Do I look like a guy with a plan?
cmack cmack cmack cmack cmack cmack cmack cmack cmack cmack cmack
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Originally Posted by Ipreferwater View Post
I know you like being fucked in the ass, but I don't.
whoa buddy, no need to get angry with me because you have shitty service providers..
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Old 03-23-2013, 11:46 PM   #13
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BMOC is one of the sharper tools in the shedBMOC is one of the sharper tools in the shedBMOC is one of the sharper tools in the shedBMOC is one of the sharper tools in the shedBMOC is one of the sharper tools in the shedBMOC is one of the sharper tools in the shedBMOC is one of the sharper tools in the shedBMOC is one of the sharper tools in the shedBMOC is one of the sharper tools in the shedBMOC is one of the sharper tools in the shedBMOC is one of the sharper tools in the shed
 
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yeah i haven't heard anything good about them. ever. i guess since they're the best available then they can get away with it.. lame.
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Old 03-23-2013, 11:48 PM   #14
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Quote:
Originally Posted by Ipreferwater View Post
Even if it says up to, when I am paying for a 20mbps connection and receiving 25mbps (thankfully) and I am now paying for a 50mbps connection and still receiving 25mbps, something is wrong.
Nah nothing is wrong it varies . Is this a wifi connection ?
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Old 03-23-2013, 11:48 PM   #15
Bennett707 [OP] Bennett707 is offline
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Bennett707 is one of the sharper tools in the shedBennett707 is one of the sharper tools in the shedBennett707 is one of the sharper tools in the shedBennett707 is one of the sharper tools in the shedBennett707 is one of the sharper tools in the shedBennett707 is one of the sharper tools in the shedBennett707 is one of the sharper tools in the shedBennett707 is one of the sharper tools in the shedBennett707 is one of the sharper tools in the shedBennett707 is one of the sharper tools in the shedBennett707 is one of the sharper tools in the shed
 
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Originally Posted by Gelo760 View Post
Nah nothing is wrong it varies . Is this a wifi connection ?
hardwire.
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Old 03-23-2013, 11:50 PM   #16
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Why do you want / need 50 Mbps ?
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Old 03-23-2013, 11:51 PM   #17
Bennett707 [OP] Bennett707 is offline
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Quote:
Originally Posted by Gelo760 View Post
Why do you want / need 50 Mbps ?
Promo to lower my bill, I don't need 50, but it will be very beneficial to my streaming.

Apparently I have to wait til the 28th for my new speed to go into affect.. Jesus.
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Old 03-23-2013, 11:57 PM   #18
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Gelo760 is one of the sharper tools in the shedGelo760 is one of the sharper tools in the shedGelo760 is one of the sharper tools in the shedGelo760 is one of the sharper tools in the shedGelo760 is one of the sharper tools in the shedGelo760 is one of the sharper tools in the shedGelo760 is one of the sharper tools in the shedGelo760 is one of the sharper tools in the shedGelo760 is one of the sharper tools in the shedGelo760 is one of the sharper tools in the shedGelo760 is one of the sharper tools in the shed
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Quote:
Originally Posted by Ipreferwater View Post
Promo to lower my bill, I don't need 50, but it will be very beneficial to my streaming.

Apparently I have to wait til the 28th for my new speed to go into affect.. Jesus.
Kk . I'm down to 3 Mbps and still don't have many issues streaming porn or YouTube . I don't watch movies though . Hopefully it works out for you .
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Old 03-23-2013, 11:58 PM   #19
Bennett707 [OP] Bennett707 is offline
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You stream 10-100mb files... I stream 10-100GB files.
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