Ok, guys I want your opinion on this, I came home the other day to a package on my doorstep from UPS. The recipient does not live here, the package had my address, but it was not my package.
I contacted UPS via email to let them know that I was not the intended recipient, and that I left the package on the doorstep where they had left it for them to pick back up. They replied that they cannot assist me...it looked like a typical template email where they just fill in the blanks with my name.
So I replied back to their email and told them again that I was not the intended recipient, nor did I sign for this package and that it was left on my doorstep, and asked them again to pick it up and return to the sender.
Again, they replied (this time it didn't look like a template email) and told me that they cannot assist me.
So basically I will have to deal with this myself now. I dont know the person on the package, nor is it the person that I bought my home from. It also doesn't appear to be one of my neighbors. I will just have to contact the company that sent it, and see how they want me to proceed.
Contacting the company that sent the package, and getting it back to them probably wont be to much of an inconvenience for me. But, heres my beef, I feel like I should not have to deal with this, and that UPS should just pick up the package and return it to the sender. If it was my package, and delivered to the wrong house, I would want UPS to pick it up and return it to the sender rather than just leave the package with the wrong person. I'm going to do the right thing and get this back to the sender, but I'm not sure everyone else would.
This post is going long now, so heres my question, am I wrong to think UPS should pick up the package and return it to the sender?
Lastly, I did reply to UPS's email again and asked them that if I was home when they came, and told the driver it wasn't my package would he have just thrown it on my doorstep anyways after I closed the door for me to deal with; or would he have taken the package back to the truck and returned it to the sender as undeliverable.
No response back from UPS yet on that one.