TSB 0359-10 help

Hughesc99 · Mar 23, 2012

diesel30 said: ↑

well, went back to the dealership with tsb printed out (all 18 pages of it) in hand to get this resolved. 30 minutes later, he has me come back out to service desk and ask if I have a harsh ride or squeaky ride? Apparently, there is two TSB's out for the taco no but they contradict each other. The squeaky repair is to replace bump stops and clamps and we all know what the harsh ride answer is. he tells me they can only do one or the other because the parts will not work together. I told him I didn't give a shit if the ass end squeaks or not as long as there is a 4 leaf pack back there! LOL!!! He said done. Parts ordered. unfortunately, this is going to take a third trip back to the dealer to get this done. What a pain in the ass. You would think they wouldn't care since they are getting paid warranty rates for these repairs. Incompetence and laziness is running rampant in central Ohio.
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They did pretty much the same thing with me. Took me 3 trips and multiple phone calls (and saying I was going to call Toyota myself), to get the correct parts installed. After all this....they had the parts they needed in stock. Took the service tech 2 hours to do the install and alignment. Much better ride now.

jeromedayton · Aug 1, 2014

I found one link that has just the title page. Where can I get the full TSB (preferrably without paying for it)? I'm going in Tuesday on my 2011 Tacoma and want to make sure that it will be a 4 leaf pack they are installing.

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