Originally Posted by evanmb31
Mike did you have your TSB done after you purchased the truck? What was your approach with the dealer to get it done? I obviously am not getting it but it might help others. Just tell them you have a "harsh ride" and that you hit the bump stops with weight in the bed?
I did. My truck was bottoming out with just the sport bike in the bed. The dealership's first response was to give me a sweet deal on a Tundra (which I almost took). I ended up calling Toyota Customer Service and they told me about the TSB. They gave me a case number and the dealership performed the work using the TSB (the dealership had never heard about the TSB before me).
If you tell the dealership you're having issues with the truck bottoming out with a light load, they should be familiar enough with the TSB by now.