- Atlanta Toyota (Duluth,GA) Service dept is great. Prices are the lowest in town.
- Mall of GA Toyota (Buford,GA) Coupons sent are not what the actual price will be. They are a rip off. I had my brakes done recently & went here instead of Atlanta Toyota(Atlanta Toy is in the process of building a new facility next to the current one. Getting in and out is a pain). I had a coupon for $104 front brakes. When I get there the service guy said that turning the rotors is $50 extra.
Turning the rotors is part of the brake job. I have never changed brakes and not turned the rotors. Even when I did my own brakes. When I paid the bill it was $169(even more than quoted,WTF). I complained to the service manager that the coupons are a little deceptive. She is mailing me a $25 certificate, yeah what a deal.
The Ugly -
Mall of GA Toyota (Buford,GA). I went out of town after my brake job. Got to my destination 325 miles away. My Son noticed a missing lugnut on the right front.1 missing, 3 loose, 2 holding wheel on!
I was furious. I called the dealer, they said to get a lugnut from the local dealer & they would pay me back for it.
I went to Brunswick,GA Toyota & they ended up giving me the lugnut Free
Then Toyota sent me a survey to find out how my service was. Big Mistake!
From now on, when someone takes the wheels off. I will be checking the lugs.